Luther Family Ford - Service Center

Recall was done fast and efficient. Was informed that the parts were in and it was a quick fix. I didn't have to wait long at all! was done fast and efficient. Was informed that the parts were in and it was a quick fix. I didn't have to wait long at all! More

Great Service Terri in Quick Lube is Awesome. She was very Polite, Courteous, and Knowledgeable. She explained everything and, I felt, she did not try to take adv Terri in Quick Lube is Awesome. She was very Polite, Courteous, and Knowledgeable. She explained everything and, I felt, she did not try to take advantage of me with extra service not needed. More

AWESOME Bruce and the rest of the team were awesome! They were very helpful and actually had a chance to oversell me on some tires and did not. They were ve Bruce and the rest of the team were awesome! They were very helpful and actually had a chance to oversell me on some tires and did not. They were very honest and that means a lot to me! More

Replaced connection plug for headlight Fantastic service! Brian was great to work with. He kept us informed and was very knowledgable. I appreciated the way I was very respectfully trea Fantastic service! Brian was great to work with. He kept us informed and was very knowledgable. I appreciated the way I was very respectfully treated. More

First Oil Change at LFF The first gentleman who greeted me was friendly and described the entire Quick Change process. He quickly pointed me to the waiting area offering me c The first gentleman who greeted me was friendly and described the entire Quick Change process. He quickly pointed me to the waiting area offering me cookies and a beverage. The wait was very short and then I was greeted by another person. He explained what was done to my vehicle and then escorted me to the cashier. The experience was great! The only thing that could be improved is that no one asked me what type of oil that I wanted. It was assumed that I wanted a synthetic hybrid. I actually wanted to try a fully synthetic brand. Next time I will speak up quicker. More

Excellent Very friendly people and great atmosphere at Luther family ford, great service in a timely fashion, would defiantly recommend Luther Ford Service Dept Very friendly people and great atmosphere at Luther family ford, great service in a timely fashion, would defiantly recommend Luther Ford Service Dept to anyone! More

great service and employees Stopped in again for fast lane oil change with our second vehicle. Took less than 1 hour from arriving until they were done. Woman that took my vehicl Stopped in again for fast lane oil change with our second vehicle. Took less than 1 hour from arriving until they were done. Woman that took my vehicle information was very friendly and efficient. More

Unschedueled oil change As we always do we were treated very well. We pulled up into the line and within a couple minutes we were greeted. We were told that it would be appro As we always do we were treated very well. We pulled up into the line and within a couple minutes we were greeted. We were told that it would be approximately an hour before we could get in, which we accepted. Once in the waiting area we were asked numerous times if we needed anything to drink or snack on. Also were greeted by Terry and Roger of your sales staff who were very cordial asking how everything was going with the vehicle's. We were there approximately one hour and 20 minutes. Great job as usual by the Luther Ford staff. More

Great place to get service/oil change From the time I arrived to the time I left, everyone was very helpful and nice to talk with, thanks for the great experience , such a great job by eve From the time I arrived to the time I left, everyone was very helpful and nice to talk with, thanks for the great experience , such a great job by everyone. More

Oil change & tire rotation Vacuumed the floor inside, good job and much appreciated. Timing was very good and allowed us to talk with one of the salespeople, Roger Holland, w Vacuumed the floor inside, good job and much appreciated. Timing was very good and allowed us to talk with one of the salespeople, Roger Holland, who assisted us in pairing another phone in the vehicle. More