2,825 Reviews of Luther Family Ford - Service Center
Oil change Got my oil changed on f150, During service quicklane staff must have spilled oil on engine. I now have oil about the size of paper plate on driveway. Got my oil changed on f150, During service quicklane staff must have spilled oil on engine. I now have oil about the size of paper plate on driveway. Would have been nice to know about it so I could have protected the environment (and driveway). More
Professional and timely I'm a return customer to Luther Ford. I've purchased all of my cars there and I have the majority of my service completed there since they'll back-up I'm a return customer to Luther Ford. I've purchased all of my cars there and I have the majority of my service completed there since they'll back-up the work that they do. They are always kind and professional and really go the extra mile to make sure that their customers are happy with their experience. The technicians are always very knowledgeable. I had new tires mounted and balanced, and without even asking they replaced a bolt in my steering column that had been on a recall list. More
oil change/maintenance visit They always do a good job. Do check up on all areas of my car. Employees treat everyone so good. Service with a smile and explain everything that is d They always do a good job. Do check up on all areas of my car. Employees treat everyone so good. Service with a smile and explain everything that is done.. More
Excellent staff - great service Excellent service great people they know me and know what I expect in service- shop is clean people are friendly and ask what you need, Excellent service great people they know me and know what I expect in service- shop is clean people are friendly and ask what you need, More
New tires Had new tires installed. Noticed that full attention was not given to tire pressure. Inconsistent pressure 2 tires at about 37psi (opposite R-Front to Had new tires installed. Noticed that full attention was not given to tire pressure. Inconsistent pressure 2 tires at about 37psi (opposite R-Front to L-rear) ; (45+ psi L-front to R-rear). The kid who was asked to check pressure out did not realize they were to have Nitrogen gas and not regular air. He did correct pressure in all tires, just hope they all received nitrogen as promised at sale time. More
Steve is Awesome Steve did a very good job for me today. Steve is a beacon of hope for all the people of Kidder County! He has proven that no matter where you are from Steve did a very good job for me today. Steve is a beacon of hope for all the people of Kidder County! He has proven that no matter where you are from and no matter the mentality of the people you grow up with, you can be a great success!!! He has made the humble people of a Kidder County very proud! Thanks Steve More
Oil change. Luther service department is friendly, helpful and quick. My last couple visits are so quick and if you are like me and have experienced 1 hour turnov Luther service department is friendly, helpful and quick. My last couple visits are so quick and if you are like me and have experienced 1 hour turnover for an oil change. Luther provides a better experience. The ability to schedule an appointment online was slick! More
Very good service There was a sudden screeching noise being made by my my car at 7:45 in the morning. They identified the problem, a rock somewhere in the brake system There was a sudden screeching noise being made by my my car at 7:45 in the morning. They identified the problem, a rock somewhere in the brake system and had it fixed by 3 o’clock in the afternoon. More
Oil Change Guys in shop do a great job, always willing to help and listen when you have a question. Great job and will continue using Quick Lane Guys in shop do a great job, always willing to help and listen when you have a question. Great job and will continue using Quick Lane More
Quick Lane oil/filter change Great service. Friendly and professional employees at every level. The entire experience was excellent at every level with a very thorough inspection Great service. Friendly and professional employees at every level. The entire experience was excellent at every level with a very thorough inspection along with the oil change. Great waiting room as well! More