Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,825 Reviews of Luther Family Ford - Service Center
Sort by
May 24, 2018
Will never go anywhere else It simply does not get any better than Luther Family Ford 3302 36th St. SW Fargo, ND 58104. For Customer Service, Quality of Work, Friendliness and It simply does not get any better than Luther Family Ford 3302 36th St. SW Fargo, ND 58104. For Customer Service, Quality of Work, Friendliness and Price. More
by jack.maguire
Verified CustomerEmployees Worked With
Terry B Service Advisor
May 23, 2018
Tire rotation Daughter's tires due rotation and pressure check. Her first time there and somewhat lost. The Quick Lane people were wonderful help...thanks Quick Daughter's tires due rotation and pressure check. Her first time there and somewhat lost. The Quick Lane people were wonderful help...thanks Quick Lane. More
by mfergy4
Employees Worked With
Brian Mosher
May 23, 2018
Great Service I had service for a recall. (Bolt on the steering column.) I also mentioned an indication on the dash that indicated a faulty front air bag. The fo I had service for a recall. (Bolt on the steering column.) I also mentioned an indication on the dash that indicated a faulty front air bag. The foreman said I had to make another appt. . That it would require at least 1 1/2 hr work. While waiting someone came to inquire about the indicator light. He asked questions. By golly he found it to be a reprogramming issue, and before long I was on my way. Problem solved. I didn't have to make a second trip. Thanks much for the service. More
by DARRELLC0
Employees Worked With
Service-- Terry Burner
May 22, 2018
Oil and Filter change great service, got it done even though you were very busy the cabin filter was rather costly. Place was well kept up. Good job. Thanks. great service, got it done even though you were very busy the cabin filter was rather costly. Place was well kept up. Good job. Thanks. More
by Ellerd
Employees Worked With
Terri Nelson
May 22, 2018
Excellent ongoing service. We placed a car rack on our 2013 Ford Escape and it was done in less than a week. We also receive ongoing oil changes, which are done efficiently and We placed a car rack on our 2013 Ford Escape and it was done in less than a week. We also receive ongoing oil changes, which are done efficiently and quickly. In addition, we are very happy with our Ford Escape. With over 120,000 miles, it's still going strong. More
by Kathy Enger
Employees Worked With
Brian Mosher, Joel Bechtold, Brad Jordet
May 22, 2018
In and OUT! I had some warranty work done. I was in and out with that service. But every time i have been there, Luther takes care of me. I had some warranty work done. I was in and out with that service. But every time i have been there, Luther takes care of me. More
by weschristianson
Employees Worked With
Brian Mosher, Joel Bechtold, Brad Jordet
May 22, 2018
Fast and efficient I brought my vehicle in at the scheduled time and it got into the shop right away. It was done in a short time and the very reasonable bill was a ple I brought my vehicle in at the scheduled time and it got into the shop right away. It was done in a short time and the very reasonable bill was a pleasant surprise at under 75 dollars. This shop is honest and dependable More
by HLYAJ
Employees Worked With
Brian Bendickson
May 21, 2018
Excellent service is the standard! I tool my Escape in for an oil change and tire rotation. While there I requested assistance with syncing my phone and purchasing a tube of paint to t I tool my Escape in for an oil change and tire rotation. While there I requested assistance with syncing my phone and purchasing a tube of paint to touch up a ding. The staff was so kind and helpful! I was in a out within less than 40 minutes. Great team who know how to deliver excellent customer service! More
by GERRILEACH
Employees Worked With
Jim & Terri Gilbretson
May 20, 2018
quick service Needed my truck tires balanced. They had my truck in and out super fast. Great customer service. Quick and friendly workers everywhere. Definitely a g Needed my truck tires balanced. They had my truck in and out super fast. Great customer service. Quick and friendly workers everywhere. Definitely a good experience. More
by DONNALOVES24
Employees Worked With
not sure
May 20, 2018
Quick and efficient. Service was quick and efficient,everything they did was explained on what they did and any possible problems where pointed out and advised about futu Service was quick and efficient,everything they did was explained on what they did and any possible problems where pointed out and advised about future service items. More
by randerson9661
Employees Worked With
Brian Mosher
