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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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April 25, 2018

Tire check As usual, all staff was wonderful and helpful. One tire had a slow leak, they fixed it. Always helpful with giving me a ride to work and picking me up More

by loriann_41
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
cannot remember
Jun 08, 2018 -

Luther Family Ford responded

Thank you for the wonderful comments and review about your visit! We look forward to seeing you again in the future!

April 25, 2018

Repair broken conv top. Efficient, highest quality workmanship! I would definitely recommend anyone to have their repairs done at Luther Ford. They gave me a time frame and More

by J.NELSON.CABINETS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Todd Richter
Jun 08, 2018 -

Luther Family Ford responded

Thanks for your strong recommendation of our dealership! We are glad to help and look forward to seeing you on your next visit!

April 24, 2018

Great Service When I arrived, there were long lines for the quick lane, so I wanted to drop off my car and come back at a later time. I parked it, went inside, and More

by SHELLYLINDLAUF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea what anyone's name was.
Jun 06, 2018 -

Luther Family Ford responded

We really appreciate you taking the time to leave us feedback on your visit and look forward to seeing you again in the future! Thanks again for your business!

April 24, 2018

The customer service was very good. Everything went well. The staff are friendly & my oil change didn’t take too long. The staff are very helpful with any questions that may arise. More

by TARA.L.NIELSEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The staff in the quick service area
Jun 06, 2018 -

Luther Family Ford responded

we are happy we could make your experience a positive one! Thanks again for your business!

April 24, 2018

They fixed it! After dealing with a very annoying rattle in the door of my new pickup for nearly a year, they were finally able to locate the noise and fix it. The More

by BRAD.KOHOUTEK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
Jun 06, 2018 -

Luther Family Ford responded

Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. Thank you again for your business! We look forward to seeing you again in the future!

April 22, 2018

Regular oil change and checklist items! Service exceeds expectation always! I was first in line before business opened for the day. Once open, I received a very friendly greeting, was aske More

by WWERMAGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not know their names.
Jun 06, 2018 -

Luther Family Ford responded

Our Staff works hard to go the extra-mile for our valued guests! Thank you for such a great review!

April 22, 2018

Repair for stitching coming apart on pass seat at backrest It didn’t take the service department very long to do the repair. We were very happy with the service that we received and we were in and out in no ti More

by LPAULSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Burner
Jun 06, 2018 -

Luther Family Ford responded

We really appreciate your recommendation of our dealership! We hope to be of service to you again in the future! Take care!

April 21, 2018

people not very friendly place was very busy which I understand, however not friendly at all--felt like I was a bother to them, just concerned with their own area More

by MHEIDT60
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
all--including cashier
April 20, 2018

Tires and other stuff Visit was good, did not have the right size tire selected when got there, ask to check for TSBs on shutter on take off nothing was relayed to me on th More

by jmagnell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
April 20, 2018

Detailed- great! I called with concern regarding an earlier visit and Eric and Brad made sure all was accomplished and taken care of which was great.Thanks guys! More

by SUEPNELSON7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric
Apr 28, 2018 -

Luther Family Ford responded

We are happy to help, thank you for the great review. Hope to see you again in the future! Take care!

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