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2,825 Reviews of Luther Family Ford - Service Center
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April 12, 2018
great service they fixed issue, I had huge noise from from wheels and not it is no longer making that noise, so I am very happy it is now fixed and quiet they fixed issue, I had huge noise from from wheels and not it is no longer making that noise, so I am very happy it is now fixed and quiet More
by Bhorner
Verified CustomerEmployees Worked With
not sure , lonnie in service
April 12, 2018
Recall I had 2 recalls on my vehicle & was quoted 1 1/2 hours to get it finished. They called me in a little over 1 hour, so that was a nice surprise! I had 2 recalls on my vehicle & was quoted 1 1/2 hours to get it finished. They called me in a little over 1 hour, so that was a nice surprise! More
by Jessie B
Employees Worked With
Terry
April 12, 2018
Great Service Great service is what I always get at Luther Ford! I have bought all my vehicles and had all of my maintenance done at Luther Ford. Great service is what I always get at Luther Ford! I have bought all my vehicles and had all of my maintenance done at Luther Ford. More
by GGOSCHEN
Employees Worked With
Diane
April 11, 2018
Oil change I was able to drive right in and had my oil changed in less than 15 minutes. The person I worked with was very friendly and profesional. I was able to drive right in and had my oil changed in less than 15 minutes. The person I worked with was very friendly and profesional. More
by jpwollitz
Employees Worked With
Didn't get her name.
April 09, 2018
Satisfied Real nice and easy to deal with. They took care of my pickup promptly and i am a very satisfied customer. And would recomend them to my freinds for su Real nice and easy to deal with. They took care of my pickup promptly and i am a very satisfied customer. And would recomend them to my freinds for sure. More
by DANR803114
Employees Worked With
Josh
April 08, 2018
Oil change Everything was handled well and I was fineness a complimentary car wash which was very unexpected. The people were very pleasant and the work was don Everything was handled well and I was fineness a complimentary car wash which was very unexpected. The people were very pleasant and the work was done in a quick manner. More
by SAHELMER
Employees Worked With
Josh
April 08, 2018
New Tires Put on new tires and had an alignment done as vehicle was pulling hard to left. Also informed the brakes and rotors were in need of being done as wel Put on new tires and had an alignment done as vehicle was pulling hard to left. Also informed the brakes and rotors were in need of being done as well. Friendly up front service. More
by KENDALLRAILING
Employees Worked With
Steve Fischer
April 08, 2018
Oil change They need to send coupons for service oil changes appt on sat would be better use of time always long waits for oil changes guess need to try durin They need to send coupons for service oil changes appt on sat would be better use of time always long waits for oil changes guess need to try during week More
by LASOGGIE1
Employees Worked With
Na
April 07, 2018
I had the battery go dead in a snap. I just filled my Explorer with gas and when I went to leave the battery was completely dead. I called the service manager at the dealership and he wa I just filled my Explorer with gas and when I went to leave the battery was completely dead. I called the service manager at the dealership and he was at my location with a jump box in less than 5 minutes. The service manager told me to come to the service department and they would check the battery right away. They did a quick test and the battery failed the test and they installed a new battery and I was on my way within a half an hour. This is a top notch service department. I would recommend them to anyone. More
by MARKMAILBOXMKTG
Employees Worked With
Brad Jordet (Service Manager)
April 07, 2018
warranty work we always schedule through Brian B., always goes well you guys need too many words to say good job to Brian and the shop crew we always schedule through Brian B., always goes well you guys need too many words to say good job to Brian and the shop crew More
by STEINBER
Employees Worked With
brian b
