Luther Family Ford - Service Center

Recall Had to come in for a streering wheel bolt recall notice. Entire staff was polite and knowledgeable. Waiting area was excellent as were the cookies. Had to come in for a streering wheel bolt recall notice. Entire staff was polite and knowledgeable. Waiting area was excellent as were the cookies. Bolt replacement took exactly as long as I was told it would. Overall job well done. More

Fast and efficient. Great service. I was checked in right away and was offered a ride within 3 minutes of being there. All my concerns were addressed and I feel satisfied with the work I was checked in right away and was offered a ride within 3 minutes of being there. All my concerns were addressed and I feel satisfied with the work performed. More

Awesome experience The service advisor I worked with with was super. By far the best service experience I have ever had. The service staff went above and beyond all The service advisor I worked with with was super. By far the best service experience I have ever had. The service staff went above and beyond all expectations I had, pure automotive excellence from service writer all the way to technician. More

fantastic experience! all of my needs were addressed in a timely & friendly fashion! i wouldn't dream of taking my truck anywhere else for serve! thanks, Luther Ford! all of my needs were addressed in a timely & friendly fashion! i wouldn't dream of taking my truck anywhere else for serve! thanks, Luther Ford! More

Flat tire repair Was greeted outside service center , was able to leave car and wait inside. explained to me what repair was performed and reason in timely manner Was greeted outside service center , was able to leave car and wait inside. explained to me what repair was performed and reason in timely manner More

Great Service I have always taken my pickups and cars to Luther Family Ford, very friendly people and great service thats keeps me coming back to Luther Family Ford I have always taken my pickups and cars to Luther Family Ford, very friendly people and great service thats keeps me coming back to Luther Family Ford. More

Quick Lane I love being able to just pull up without an appointment, walking in to the nice waiting area, and using the desks with my laptop so I can keep workin I love being able to just pull up without an appointment, walking in to the nice waiting area, and using the desks with my laptop so I can keep working while I'm there. If I choose to leave, they always call me when it's done. They couldn't make it any easier. More

Great Service Dept. Brian in service always does a great job. Needed a new battery in my F-150 Brian set me up for an install and it was done in 30 minutes from the tim Brian in service always does a great job. Needed a new battery in my F-150 Brian set me up for an install and it was done in 30 minutes from the time I arrived. Nice sale and rebate offer on the battery too. I like to stick with Motorcraft parts! More

Excellent I dropped it off in the morning and got a call a few hours later saying that the job was done and taken care of. I dropped it off in the morning and got a call a few hours later saying that the job was done and taken care of. More

Excellent. Stopped in late o a Thursday to price tires. Quickly provided with comparative prices. Although booked up, offered to keep vehicle overnight to see Stopped in late o a Thursday to price tires. Quickly provided with comparative prices. Although booked up, offered to keep vehicle overnight to see if something opened up. It did. Tires installed. Treated well by all. More