Luther Family Ford - Service Center

Great service The friendliness of the staff was awesome. Luther fit me in right away. Had warranty so had deductible payment and that's it. Would recommend. The friendliness of the staff was awesome. Luther fit me in right away. Had warranty so had deductible payment and that's it. Would recommend. More

Service and Luther Family Ford is an Oxymoron Seeing the reviews on this page I wonder who is being paid to write them? I had three things for the service center to look at and was charged over Seeing the reviews on this page I wonder who is being paid to write them? I had three things for the service center to look at and was charged over $200 to be told that I have a leak and that what I thought was wrong with the vehicle was correct. One of these was $59.75 to tell me I needed to pay $180+ to replace a $22.99 part. The part is attached by two screws and takes about 15 minutes to replace. So $239.75+ for a $22.99 part. Another $59.75 to lift my vehicle 6 feet in the air to tell me I have a leak. (I think the drops on my driveway gave this away.) Nice looking building and services center but at those prices I guess it is affordable. More

Quick fix I walked into the dealership and they were able to set me up with everything I needed. After a quick tow, they had the car ready to go in hours. Gre I walked into the dealership and they were able to set me up with everything I needed. After a quick tow, they had the car ready to go in hours. Great staff. More

Truck repair We dropped the truck off the night before and I went in the next morning and there was an opening. I was offered a ride, and the pick up was done befo We dropped the truck off the night before and I went in the next morning and there was an opening. I was offered a ride, and the pick up was done before I got done with work. We have had excellent service with Luther Ford. More

Great service department I came in with a shacking steering wheel and they got me in the same day. Brian Bendickson and Brad Jordet were awesome to deal with. Rob the Tech f I came in with a shacking steering wheel and they got me in the same day. Brian Bendickson and Brad Jordet were awesome to deal with. Rob the Tech figured out I had a bulging tire and they were able to get me 4 new tires the same day. It helps coming to a large professional dealership like Luther Family Ford because they are able to stock more parts and have the staff to get the job done in a timely manner. More

Problem with Brakes Same Day Service Terry Rocks! Yesterday I noticed there was a problem with my brakes. I called the service department and spoke with the Manager Terry. I told him I use my car fo Yesterday I noticed there was a problem with my brakes. I called the service department and spoke with the Manager Terry. I told him I use my car for work and I needed to get it fixed asap. He got me in immediately and a couple of hours later my car was fixed. I really like this dealership. They are professional and reasonably priced in my opinion. More

Lots of work and a recheck too!! Had to have my list of 4 THINGS checked on my Fiesta! Got them done in a day! AND when auto-start was not working AGAIN, after new batteries, ende Had to have my list of 4 THINGS checked on my Fiesta! Got them done in a day! AND when auto-start was not working AGAIN, after new batteries, ended up getting a new one! The good news being I didn't have to pay FULL PRICE! :) More

Warranty work Very pleased with the service received Very professional attention to details Terry in service listened to my concerns And all were addressed a Very pleased with the service received Very professional attention to details Terry in service listened to my concerns And all were addressed and resolved Berret in sales help with my need with the rental during the service greatly appreciated Top rate costumer service More

Amazing!! Very impressed! Took my car in on Saturday to have it looked at. Initially was told it could be fixed the following Tuesday. They ran the code, found Very impressed! Took my car in on Saturday to have it looked at. Initially was told it could be fixed the following Tuesday. They ran the code, found they had the parts in stock and told me they could fix it that day. I was done with everything in less than 1 hour. Plus, it was all covered under the warranty. More

Great experience with Service I bought an older Ford Taurus for my teen age daughter. There was a problem with the heater. Luther Service got me in quickly, gave me a ride back an I bought an older Ford Taurus for my teen age daughter. There was a problem with the heater. Luther Service got me in quickly, gave me a ride back and forth to work, spoke to me about the problems with the car and offered alternatives based on price and possibility of success. It was a great experience. I will definitely take my car back to Luther in the future More