Luther Family Ford - Service Center

I came in for a service call. Everyone was very polite and helpful. My service was completed within the estimated time and at the price quoted. Excellent work all around. Everyone was very polite and helpful. My service was completed within the estimated time and at the price quoted. Excellent work all around. More

Your crew is awesome. Very professional, competent and fast. I used the oil change lane that does not require an appointment and I was in and out quickly. I even had time Very professional, competent and fast. I used the oil change lane that does not require an appointment and I was in and out quickly. I even had time to look at new vehicles in the showroom and had a good conversation with one of your sales team members. More

They did a fine job It is great recommend this to everyone They did good everyone They did good More

The technical work was done well. I’m less impressed with the tire rotation as they didn’t bother checking the tire pressure leaving my upgraded 250 (air bag suspension to increase to I’m less impressed with the tire rotation as they didn’t bother checking the tire pressure leaving my upgraded 250 (air bag suspension to increase tow capacity) with 70 psi drive tires and 90 psi steer tires. Glad I checked before hauling a heavy load! Also, I had specifically asked about a recall FIXD scanner alerted me of and it was not addressed and no reason was given as to why or why not. That part gave it “tech looking it over on a Friday at 4pm” kind of feel but I don’t hold the establishment accountable for the mishap as it’s the first time I’ve experienced a less than par exchange. More

Very accommodating. I was able to find a quiet place to wait with my dog. I was able to find a quiet place to wait with my dog. More

They are an amazing group of people! ! They go above and beyond to satisfy their customers!!! I recommend if your looking to buy a vechile, go see Luther Ford of Fargo...Thank you aga ! They go above and beyond to satisfy their customers!!! I recommend if your looking to buy a vechile, go see Luther Ford of Fargo...Thank you again for everything you've done for us More

Very friendly. The man who helped me with my transport was amazing. He displayed genuine and explemary customer service. I wish I would have gotten his name to than The man who helped me with my transport was amazing. He displayed genuine and explemary customer service. I wish I would have gotten his name to thank you. AMAZING man drove me to work and dropped my vehicle off. Just a gem! Told me he was retired and worked for you 3x a week and loved his job. That says A LOT about your company. More

Had some issues with getting the right parts in but the team kept me informed and got me in when I was able to and turned around the job fast team kept me informed and got me in when I was able to and turned around the job fast More

I have purchased vehicles from this dealership and have had them do service work and the customer service is excellent. I have nothing but great respect for the people that work there. had them do service work and the customer service is excellent. I have nothing but great respect for the people that work there. More

They were good to work with Their work was prompt and as they stated it would be. they stated it would be. More