Luther Family Ford - Service Center

It's the only place I've taken my vehicle and have always received good care. received good care. More

I really like working with Anna. She keeps me informed about exactly what is happening via email. I’m a person that all I ask is keep me informed. Anna does exactly that. She keeps me informed about exactly what is happening via email. I’m a person that all I ask is keep me informed. Anna does exactly that. More

Service dept. is still as horrible as I remember it from years past when I was an actual customer is still as horrible as I remember it from years past when I was an actual customer More

I didn’t appreciate the up charges for a cabin filter. Not sure was needed. Not sure was needed. More

I love the courtssy of your employees and the phone messages regarding my car. Top notch!!! messages regarding my car. Top notch!!! More

Amazing staff I felt super taken care of with the efficient service. I’ll always choose LFF efficient service. I’ll always choose LFF More

Service is okay. Nothing special. The few times I've been there I always find a greasy hand print and grease smudges somewhere on my vehicle. This time specifically I Nothing special. The few times I've been there I always find a greasy hand print and grease smudges somewhere on my vehicle. This time specifically I had warranty work performed on my driver's door panel. There was a large greasy hand print left on it. Grease smudges on the inside of the window and grease on the outside of the window. Is it so hard for people to clean up after themselves? Do they not provide cleaning supplies to their mechanics? More

They were willing to work with me when my car broke down while in a vacation. They even worked with me in the price once we determined the car wasn't repairable while in a vacation. They even worked with me in the price once we determined the car wasn't repairable More

Service done as requested, additional problems assessed and explained as well as fixed. Friendly service rep and explained as well as fixed. Friendly service rep More

It was a very clean and friendly place. It had a nice waiting area while I wait for my truck. It had a nice waiting area while I wait for my truck. More