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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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March 30, 2023

They had a diagnosis and estimate to me in a timely manner and kept in good contact with me More

by TCB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anna
March 30, 2023

The service department completed the recall work properly once we got it in. The problem is it was almost two weeks to get an appointment. More

by HANSGWALLIN
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 30, 2023

I always feel my vehicle is in dependable condition after being serviced at Luther Ford. They are great at making sure you understand what has been completed or needs to be done. Thank you! Richard and More

by skypilot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angelica barningha
March 29, 2023

Oil change was done quickly and accepted my service coupon from my home town Ford dealer More

by Rbaumann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Great service. Best in class everyone had a smile and welcomed conversation. Snack and coffee hit the d at pot. More

by jleiviska
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
March 29, 2023

Easy online scheduling and follow-up from the Luther team. Vehicle was dropped off, work completed and a friendly call to let me know the work was done sooner than I expected. Great overall experience More

by lane5515
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

Good, fast service and very affordable. Replaced a recalled part for free along with explaining future issues my car could run into.. More

by AustinB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 29, 2023

CURTIOUS, FRIENDLY, AND CARING! THANK YOU! I WILL RECOMMEND LUTHER FAMILY FORD TO ALL MY FAMILY AND FRIENDS! More

by Trudy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 28, 2023

Everyone on staff was very helpful and professional. Service was quick. Happy with courteous shuttle. More

by lacie.teigh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 27, 2023

Had an appointment for 60,000 mile oil change, including new filters and tire rotation. Only the oil change was done. Not sure who I dealt with on this service, More

by DAVE.BHORACE
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I dealt with this time
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