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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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March 15, 2023

W Upon checkin I asked for oil change and check to see if tire rotation was needed. Tire rotation was not checked on or done. Waited about 1 15 mins More

by jcbfrgond
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
All people who helped me were females
March 14, 2023

Very efficient process for us. Achieved exactly what we wanted for our vehicle. Friendly staff More

by pelicanlakegirl
Recommend Dealer
Yes
Employees Worked With
Express lane
March 13, 2023

They were very friendly and the office was extremely clean. Also they even pulled me out of a snow drift that I was stuck in. More

by cadrr2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure
March 13, 2023

Service was great! The technician did a great job taking care of all of the recalls! More

by TREVOR_MELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jon Pulson
March 13, 2023

Not impressed at all. There quick lane guys are not even capable of putting fuel filters I'm a diesel truck. More

by barnzman
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
March 13, 2023

Scheduled appointment but when I dropped off my vehicle no record of appointment. Not all requested work was completed More

by davelietz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 13, 2023

Great customer service! Both with scheduling service, and all while car was in for service More

by ltkmohl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna ?
March 12, 2023

Prompt, fast, courteous and reasonably priced Service. I requested the same service as last time and they did exactly that. More

by JT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

It is a good dealership. It was able to get my car in and out working the day and resolve the issue in a reasonable time frame. More

by Abby F
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 11, 2023

Very courteous and helpful. High level of knowledge and professionalism. I would send. All my friends and family here. More

by tmiskavige
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan Weninger
5.0
This rating includes all reviews, with more weight given to recent reviews.
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