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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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January 11, 2023

A snafu on a previous tire repair visit resulted in a broken Sensor belt with no available belts. Upon the ordered belt shipment’s arrival at Luther Ford, I was contacted, Appt was made and new belt wa More

by knutie1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Head tire man in Quick Service dept.
January 10, 2023

Service was fast and polite. Great experience. I didn't know what I was doing and was guided through. More

by boblingen41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2023

Not very satisfied. After paying for a new door actuator, my heating system is still not working as I would expect - there is very little, if any, warm air blowing at m More

by WBUDKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
3.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

Staff extremely gracious and accommodating especially with it being late on a Saturday afternoon with only a few hrs left. More

by KATHY.ZIMNEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2023

The service was done quickly and I was back on the road in no time! More

by FRAMEKRAFT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
January 09, 2023

Scheduling appointments was pretty easy and they go over the work to be done when you arrive. I never have had to wait for a ride. They communicated well during the job and go over the bill carefully with More

by aniemyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Service department exceeded my expectations. Factory recall completed on time and fixed the problem. Service writer Anna went the extra mile. More

by Garysmestad
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
January 08, 2023

Need more workers changing oil. cause the wait is just to long.otherwise good service More

by MARK1234321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2023

Steve Fischer consistently makes my experience excellent! He makes the entire process easy and communicates promptly. Credit to him and his team for always making me feel important. More

by STEVE@MARSRESTAURANTGROUP.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 07, 2023

I had a lot of issues because I ordered accessories online and booked the install online but apparently your online stuff is not very aligned with your service shop. Billing also was a problem as I pa More

by BK1A
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yvonne and some new gal
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