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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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January 05, 2023

It was a stressful day with a medical emergency and Luther Family Ford bent over backwards to fix my car and provide a ride for me. Couldn’t have been a better situation. All personnel were considera More

by Karen Mart Taverna
Recommend Dealer
Yes
Employees Worked With
I can’t name anyone but all were wonderful.
January 05, 2023

Anna was excellent to work with. I had brought my truck in due to an emergency. She was able to work it in still! More

by Tanner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna Hawkins
January 02, 2023

Great service! They did the oil change and also recommended air filter change with clear quote. I was notified when service is done. Everything is smooth. More

by ZHFG70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 02, 2023

I was in for Ford recall and service department kept me updated. Fortunately issues were completed in less time than planned. Thank You! More

by sbpaulson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2023

Very pleasant, happy staff. Willing to listen to my issue with the issue with my car. More

by Penny D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ana
January 01, 2023

Scheduled for a recall visit. Required repairs were completed in a timely manner. Vehicle was ready to go as promised. More

by GBURKLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
December 31, 2022

Dropped off for a recall, fast service, prompt courtesy driver. Vehicle was done on time. More

by uptownbrown61
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy driver Joe R.
December 30, 2022

WOW The politeness of all employees and speediness of the whole visit was awesome!! They did everything I expected plus more! More

by muschalj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 30, 2022

All around from the first call to Luther to the repair everything was done in a timely and professional manner. More

by Nhbrenk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Not sure her name but a very nice young lady helped me when I arrived at the shop for my appointment.
Dec 30, 2022 -

Nhbrenk responded

Verified

December 28, 2022

Service is good, generally fast unless something special being looked at. Friendly, nice atmosphere to wait More

by Kristie Wiese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
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