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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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December 27, 2022

Quick and great service. Appreciate being able to call and ask questions about my F150. Everyone is friendly from the service bay to cashier and the sales group when I am w More

by Burton.Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger in sales is 5 star
December 24, 2022

They were very helpful and considerate to me. They had me wait for my vehicle in the waiting area, and even came and got my phob that I forgot to leave with them. It was done in no time at all! More

by terrybommersbach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

The service manager Jennifer went out of her way to ensure we had all the help we needed to get our vehicle running. More

by Adam Fink
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Brinkman - 5 stars
December 24, 2022

Very good& fast. On the ball all the time! Always their when needed. Very grateful. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2022

I was greeted upon entering. The work I wanted to have done was completely in a timely manner, More

by Wilma929
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
unknown
December 24, 2022

It was a quick stop to air up my tires. Not only did the service team do that quickly, they were also able to quickly replace an under carriage skid plate of some sort. More

by ANTHONY.BAKER34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 23, 2022

Had a strange noise and the ride along individual knew what it was immediately. Which then meant the service professionals were able to pinpoint the problem and get it fixed in the most timely manner. The More

by pianowoman88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Yeah I want my truck was done. I went to go pay at the counter and the lady was really rude to me so that’s all I have to say about that. More

by paulmiller297
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Luki Pusey
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

It was nice and clean. Everyone was very friendly and my service was pretty quick, More

by millejod
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Courteous employees and fast service. Repairs done right the first time. Have confidence in their mechanics. More

by old.nuts
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
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