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Luther Family Ford - Service Center

Fargo, ND

4.4
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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December 21, 2022

Was a Wonderful experience! We were treated very well and happy with new vehicle!! Thank you!! More

by LBOATMAN52
Recommend Dealer
Yes
Employees Worked With
Isaac Williams
December 21, 2022

This dealership was awesome. They took care of all of our needs. We got four brand new tires they worked with us took us home picked us up. Courtesy car was awesome. Everybody wa More

by Pcurtisf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Pcurtisf responded

Thank you for all your work and taking such good care of us.

December 21, 2022

I went to Luther Ford for oil change. Very good service and very friendly people. Had good experience here. More

by DHAGER3763
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2022

Amazing dealership, extremely pleasant customer service oriented staff. I will definitely return for additional service work!! Thanks to all the staff in the Quicklane and service drive for making my day!! More

by OSHEKA_MCFARLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lonnie Hager
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Kotschevar
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luki Pusey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
December 20, 2022

Great service quick in and out and Brian is so helpful! Service with a smile! Always let’s you know how things are going More

by Bradm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Great, excellent, fantastic words, 15, words, 15 words, 15 words, 15, words, 15 words, 15, words More

by Angel of jess
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at counter
December 19, 2022

Rude, short tempered, unclear, fast, did not explain, customer service desk did not answer my questions. More

by Biking
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Whoever was working the front desk and customer service desks this morning were horrible.
Dec 20, 2022 -

Luther Family Ford responded

I would love to hear more about your experience. Please reach out to me directly at 701-277-2150.

December 19, 2022

Usually get the job done quicker than anticipated and done perfectly. Also very courteous and nice More

by Rgf1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2022

Took car in for recall issue and an oil change. The work was done in a timely manner and am satisfied with the work and convenience. More

by CDWYER01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2022

During my oil change they checked and saw I had a recall notice so they also took care of the recall More

by MHANSON3
Recommend Dealer
Yes
Employees Worked With
Oil
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