Luther Westside Volkswagen

Very friendly and kind staff helped get me into the car i really wanted and kept me up to date on the whole process really wanted and kept me up to date on the whole process More

The best car buying experience ever. Everything just finished under two hours. Greatly appreciated. Thank you Everything just finished under two hours. Greatly appreciated. Thank you More

Our overall experience was great. Eric was very responsive and easy to work with. Great follow up Eric was very responsive and easy to work with. Great follow up More

Very helpful and patient with the process. Understand my needs and was quick to go for it. Understand my needs and was quick to go for it. More

Maura's attention to detail and commitment to customer satisfaction is unparalleled. She takes great pride in her work and is always willing to go above and beyond to ensure that her customers are happy w satisfaction is unparalleled. She takes great pride in her work and is always willing to go above and beyond to ensure that her customers are happy with their purchases. Maura is also a pleasure to work with. She is friendly, professional, and always willing to help. Her passion for her business is infectious, and it is clear that she truly cares about her customers and their needs. More

Working with Edin Salihovic truly provided us with a wonderful experience purchasing a used vehicle. He was patient, knowledgeable, and professional. I would 100% recommend him to anyone who is in the m wonderful experience purchasing a used vehicle. He was patient, knowledgeable, and professional. I would 100% recommend him to anyone who is in the market of buying a car!! More

Joe is an awesome salesman. He knew his cars and info on each. Definitely buy again from him He knew his cars and info on each. Definitely buy again from him More

I have put this review off in hopes that the manager would have followed through with a phone call at the agreed-upon time; however, he did not. He called when I specifically said I was unable to talk. would have followed through with a phone call at the agreed-upon time; however, he did not. He called when I specifically said I was unable to talk. Westside VW would not have been my first or even fifth choice of a dealership in the metro, unfortunately, I found myself in their shop with unexpected clutch problems in my 2027 Wolfsburg edition golf. To make a long story short, I was in town on business; the car broke down on a Saturday, it was towed in, I was stranded. Monday I was told it was one thing, by Wednesday it was another, with no definite answer or estimate, just "it could be into the thousands." I made the decision to trade it in and buy a new Golf, but that wasn't possible as I was told they were not making the standard Golf anymore. So I told them (all this via phone calls and text messages) I wanted a car EQUAL to the car I was trading in. What a joke the Taos I was sold is about as entry-level as you can get. I did my homework and saw it had rear cameras and alarm and warning signals on the mirrors, check. But nope, not this model, and who notices that stuff when you test drive? Nor did I notice the windows weren't tinted, and the stereo sucks. My previous car had a sunroof this one doesn't. The worst by far was it didn't have keyless entry, which why would I know that because the cars in the lots aren't locked. I feel like I had sucker written all over me. They knew I was in a bad situation, and they pawned off the car they couldn't sell to anyone else. If that wasn't bad enough, twice they came to me and said oops, we need to add xxx dollars on because of this or that. I asked to speak to the manager twice, but they never appeared. I feel like they tried to take advantage of me because of my broken car, my gender, my age, and the simple fact I was alone in a city I didn't live in. Coincidentally, when I bought my last VW I got the same xxxxty service there, fortunately, I was able to go to a different dealership since I had a working car. I would never recommend this dealership. More