Luther Westside Volkswagen - Service Center
St. Louis Park, MN

1,609 Reviews of Luther Westside Volkswagen - Service Center
Luther Westside Volkswagen went out of the their way! Westside VW was generous in providing a rental while my car was being fixed. I had a child napping while needing to go pick up the rental and the staf Westside VW was generous in providing a rental while my car was being fixed. I had a child napping while needing to go pick up the rental and the staff generously offered to deliver the rental to my home. Outstanding service and support! More
TAking care of the Customer I was treated promptly,the service advisor kept me in the loop As to the progress of my vehicle. Only criticism no snacks are provided in the custom I was treated promptly,the service advisor kept me in the loop As to the progress of my vehicle. Only criticism no snacks are provided in the customer waiting area. More
If you are looking for a shop to fix your VW West side VW is the best in town. Friendly, professional and they always get the job done right! is the best in town. Friendly, professional and they always get the job done right! More
After my 50k service for my Jetta 2017 I heard noise coming from the passenger wheel dropped the car off again they fix it, two days later the noise came back again dropped the car off again they told m coming from the passenger wheel dropped the car off again they fix it, two days later the noise came back again dropped the car off again they told me I have to buy new tires to stop the noise I never heard about this before so now I have two different diagnoses I don’t know which one is right , I have to email VW in Germany and they will figure this out because I emailed the service manager at this branch but he never get back to me . More
Excellent efficient service by an extremely professional team. Transparent pricing and good discussion regarding available options. Appreciate variety of communication options available (call, text, email, team. Transparent pricing and good discussion regarding available options. Appreciate variety of communication options available (call, text, email, in-person discussion). More
Great Communication My service advisor Dan V was really well spoken and very empathetic to our concerns. It was obvious to us that this guy really knows his Volkwagons a My service advisor Dan V was really well spoken and very empathetic to our concerns. It was obvious to us that this guy really knows his Volkwagons and cares about his customer. More
30K Service No contact drop off. Very professional Kept in touch with the progress. Everyone was wearing masks which made me comfortable. Got the vehicle back at No contact drop off. Very professional Kept in touch with the progress. Everyone was wearing masks which made me comfortable. Got the vehicle back at the time promised. More
perfect everytime I always am very well taken care of at Luther Westside. I would recommend to anyone. Brian Travino is the guy to see, he is so friendly and will hel I always am very well taken care of at Luther Westside. I would recommend to anyone. Brian Travino is the guy to see, he is so friendly and will help in any way he can. Highly recommend him. Dillon Case was also great, kept me updated on my car throughout the day. More
just OK - attendant was a bit indifferent Attendant was good, not great......I was disappointed that you were going to charge me 4700 for a replacement radio......are you kidding me????? this Attendant was good, not great......I was disappointed that you were going to charge me 4700 for a replacement radio......are you kidding me????? this is a VW scam in my opinion. I have a Passat that runs great at 100,000 mike but now have no back up camera or radio - something is wrong here - the car s not even worth 4k - disappointed in VW - Jim Ries - 612-430-0977 More
Always an amazing experience Great service as always, The w West Side Volkswagen family are amazing. The service department is the best and that's why my loyalty is so high Great service as always, The w West Side Volkswagen family are amazing. The service department is the best and that's why my loyalty is so high More