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Malloy Chevrolet of Charlottesville - Service Center

Charlottesville, VA

4.3
75 Reviews
Call Service Center (434) 817-1881

75 Reviews of Malloy Chevrolet of Charlottesville - Service Center

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September 20, 2024

Great experience. Timely communication and they took care of everything in a totally reasonable timeframe. Courteous and professional. More

by HUDSONLAURENK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
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Sep 23, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your wonderful review! We truly appreciate your kind words about your experience with us at Malloy Chevrolet of Charlottesville. It's great to hear that our team provided timely communication and took care of everything for you professionally. We look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

September 19, 2024

Easy process to get a reservation and timely service. Overall a good experience. We will be back for the next service. More

by Alan Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Tingley
Report | Print
Sep 19, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had an easy process for your reservation and timely service at Malloy Chevrolet of Charlottesville. We appreciate your feedback and look forward to welcoming you back for your next service! Thank you, Sophal Try, Fixed Operations Director

September 17, 2024

Good service and customer service, no charge for checking the charging cable. It was a good experience More

by MM5WD003
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Sep 17, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your wonderful review! We're thrilled to hear that you had a good experience with the service and our team at Malloy Chevrolet of Charlottesville. It's great to know that you appreciated the complimentary check of the charging cable. We look forward to welcoming you back for your next visit! Thank you, Sophal Try, Fixed Operations Director

September 14, 2024

They don’t care about their customers. The sale manager doesn’t hold up to his word More

by AWSOMEFREDDIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
Report | Print
Sep 16, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent sales experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 12, 2024

All work was done properly and timely, but I would have appreciated a call before some of the things were performed. More

by TJLOVING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
not sure
Report | Print
Sep 12, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 12, 2024

Was good but was hard to get to talk with someone and get updates sometimes More

by fernandaag83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Agee Calaway
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 10, 2024

I purchased a new Trax 2024, the display doesn’t work 90% of the time. When the display goes out none of the safety features work. Brought in for service with less than 3000 miles, and four months have gone More

by jtrevi
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joyce, Gary
Report | Print
Sep 10, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 08, 2024

Very expensive and not concerned about the cost to the customer. To much for a simple repair. Parts are 2 times retail. More

by BRYANFULLER24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
Report | Print
Sep 09, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your feedback. I would like the opportunity to discuss your recent service experience. At your earliest convenience, please reach out to me so we can further discuss your visit. Thank you, Matthew Raymond (434) 817-1881

September 05, 2024

The Service Department accepted our vehicle for emergency repair without appointment. This is a plus for the dealership. Malloy Chevrolet also provided shuttle service so I was able to make my medical appoin More

by TOWNSLEYFAMILY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Guys
Report | Print
Sep 06, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you so much for your kind words! We're thrilled to hear that our Service Department was able to assist you with your emergency repair without an appointment and that our shuttle service made your experience more convenient. At Malloy Chevrolet of Charlottesville, we strive to provide exceptional service and ensure our customers' needs are met. We appreciate your support and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

August 27, 2024

I have had positive experiences with the service department at Malloy Cheverolet. Getting my vehicle on for service has been easy schedule. Gary Beverly and Carl have been particularly helpful, part More

by GNMORRIS94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Beverly
Report | Print
Aug 27, 2024 -

Malloy Chevrolet of Charlottesville responded

Thank you for your positive feedback! We're thrilled to hear that your experiences with the service department at Malloy Chevrolet of Charlottesville have been so great. It's wonderful to know that Gary, Carl, and the team were able to assist you effectively during your recent water pump failure. We appreciate your trust in us and look forward to serving you again in the future! Thank you, Sophal Try, Fixed Operations Director

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