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Mercedes-Benz of Columbia
Columbia, MO
985 Reviews
Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on. We offer a very extensive inventory available, at competitive prices. However, our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales, service, and parts speak for themselves.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 985 reviews
November 24, 2020
I was very impressed with the attention I received during the process of buying my first Mercedes. It was a very big factor in deciding to buy a Mercedes over other luxury vehicles! the process of buying my first Mercedes. It was a very big factor in deciding to buy a Mercedes over other luxury vehicles! More
by tdavenport
November 24, 2020
This dealership has earned my business. Zac Nichols has done a fantastic job with every aspect of this sale. I have purchased 6 new Benz's from my home town dealer but will be returning to Zac in Columbia done a fantastic job with every aspect of this sale. I have purchased 6 new Benz's from my home town dealer but will be returning to Zac in Columbia, Mo from now on. I made one call to this dealership and was lucky enough to have reached Zac. Did I mention that I've never met him? I live about 160 miles away from this dealership and Zac had the car delivered to my driveway. Not only did he save me thousands of dollars over my home town dealer, he delivered on everything he promised. No games, no stress. Wonderful experience. Even though we've never met, I feel like I have a friend in the Mercedes business. Thank you again for all you have done. I'll be talking to you again next year when it's time for the next one! More
by chris.becker
November 21, 2020
Tuff year with COVID 19 and it really slowed the build of my vehicle. From January to August. The dealership could have done to keep me posted rather than me having to call or email them. Would have thoug my vehicle. From January to August. The dealership could have done to keep me posted rather than me having to call or email them. Would have thought M-B would have done something for the wait as well for good press. The most inconveniencing thing was I gave up my trade in January with the expectation of having a new vehicle in March/April. More
by darrylengelhardt
Employees Worked With
November 20, 2020
I received excellent service from sales, accounting and the maintenance departments. I will recommend this dealership to anyone that is interested in purchasing a vehicle ! the maintenance departments. I will recommend this dealership to anyone that is interested in purchasing a vehicle ! More
by pkcurry0229
November 19, 2020
I am very pleased with the car I purchased from Mercedes-Benz. Kofi was very professional,. pleasant, helpful and knowledgeable I will recommend Mercedes-Benz to family and friends Mercedes-Benz. Kofi was very professional,. pleasant, helpful and knowledgeable I will recommend Mercedes-Benz to family and friends More
by bempahd
November 19, 2020
I really appreciated how everyone was polite and respectful. I knew exactly what I wanted before coming in and the team listened to me. They didn’t waste either of our time trying to talk me into a respectful. I knew exactly what I wanted before coming in and the team listened to me. They didn’t waste either of our time trying to talk me into a different deal or a different car to better their bottom line. When I had questions they answered them and I never felt that I was a burden or bother to them. They made it clear that if I had any questions or troubles that they would be there to assist. They are very prompt and helpful. More
by Alyssa S.
November 19, 2020
This dealership did a amazing job working with me and making sure that I went hone happy and with the car that I wanted and that fit me the best!! Charles England is an amazing person and even better sal making sure that I went hone happy and with the car that I wanted and that fit me the best!! Charles England is an amazing person and even better salesman he did an outstanding job working with me and I can’t wait to by more cars from him in the future!! More
by Tre Morris
Employees Worked With
Charles England
November 18, 2020
A professional operation that was able to help us determine the best fit for us, then find the vehicle on the East coast and smoothly arrange for transport to Columbia. determine the best fit for us, then find the vehicle on the East coast and smoothly arrange for transport to Columbia. More
by scientists
Employees Worked With
Chris Yllescas
November 12, 2020
Great car buying experience. Greg was very helpful and Great car buying experience. Greg was very helpful and friendly. After a while ,we arrived at a price that satisfied the dealership and myself. Ov Great car buying experience. Greg was very helpful and friendly. After a while ,we arrived at a price that satisfied the dealership and myself. Overall a great buying experience. As I would expect from a Gary Drawing owned dealership. More
by Bevelare
November 12, 2020
They came and got me from St. Louis and brought me to the dealership very nice treated me like family when I got there they set me in the waiting area and greeted me with refreshments it wasn’t a long wait e dealership very nice treated me like family when I got there they set me in the waiting area and greeted me with refreshments it wasn’t a long wait either they got me in and out and my salesman was very helpful with any questions I had I would definitely recommend More
by gerhardfh1234
