Mercedes-Benz of Columbia

Phone sale in 15 minutes Located the vehicle we were looking for online. Called and spoke with Zac Nichols. He immediately checked with the sales manager and we reached a d Located the vehicle we were looking for online. Called and spoke with Zac Nichols. He immediately checked with the sales manager and we reached a deal in under 15 minutes! Plus, they delivered the vehicle(at no charge) to KC the very next day. Zac also offered to go over the features of the SUV at our convenience. More

New to use vehicle for a business We are starting a new business and Chris and Danh helped us with the entire process with extreme kindness and was very helpful. PS the lounge was spec We are starting a new business and Chris and Danh helped us with the entire process with extreme kindness and was very helpful. PS the lounge was spectacular. Thank you again!! More

Used car Recently purchased a used Cadillac Escalade from this dealership Friendliest dealership I have dealt with in years. Great after sale service. Ch Recently purchased a used Cadillac Escalade from this dealership Friendliest dealership I have dealt with in years. Great after sale service. Charles England was super. More

As soon as I drove on the lot CHARLES England was out to greet me. I knew what I was looking for and he wasted no time supplying me with the vehicle. Charle’s personality and persona is just what a patron greet me. I knew what I was looking for and he wasted no time supplying me with the vehicle. Charle’s personality and persona is just what a patron enjoys when shopping for a vehicle.. More

I bought my used Toyota Highlander from Charles England of Mercedes-Benz. I am very pleased with the service I was given by Charles. He was so very helpful I my transfer of vehicles. I was amazed and total of Mercedes-Benz. I am very pleased with the service I was given by Charles. He was so very helpful I my transfer of vehicles. I was amazed and totally happy with my new deal with Mercedes-Benz. I truly love my new Highlander. Thank you Charles for making this deal possible for me. Greatly appreciated. More

Good service. Provided timely and accurate information. Mr. England was friendly and anxious to provide service to the customer. The overall customer experience was very good. I would buy from this dealer Mr. England was friendly and anxious to provide service to the customer. The overall customer experience was very good. I would buy from this dealer again. More

Drove up from out of town to pick up my custom order. Zac Nichols was very awesome to work with throughout the entire process. Everyone at this dealership was generous and welcoming so we’ll definitely Zac Nichols was very awesome to work with throughout the entire process. Everyone at this dealership was generous and welcoming so we’ll definitely be back! More

Great Experience Charles is a GREAT SALESMAN! He was very professional and courteous..He made my car buying a good experience. I will definitely tell my family and fr Charles is a GREAT SALESMAN! He was very professional and courteous..He made my car buying a good experience. I will definitely tell my family and friends to come see Charles..Thank you Charles....Dinah More

They actually care! Charles found me the car of my dreams, and made it affordable too. Customer service was great and I will be back to by my next car from him! Charles found me the car of my dreams, and made it affordable too. Customer service was great and I will be back to by my next car from him! More

Update: Totally focused on their clients UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked of UPDATE : My GLS arrived today in BEAUTIFUL condition. Randy took so much pride in protecting the seats / floor / console etc. The experience ticked off ALL of the positive boxes !!!! My new choice in MB purchase experiences is MB Columbia and Randy as a true professional that actually meets and exceeds expectations ! Thanks MB Columbia for "delivering" a premium product and premium customer experience !! Updated - 10/31/19 _______________ Outstanding dealership and personnel. Purchased a GLS from Randy Freeman and Danh . This deal is "in delivery phase" long distance (1000 miles) purchase in which I never drove , inspected , missed the new car smell - however the deal was executed over the phone and FedEx' ing paperwork ! Hard to explain how trustful I have remained in the store safeguarding my investment and doing all the "right" things to keep my anxiety to a bare minimum (note: did I mention this was through my hospital stay and now recovery period 🙏). To summarize: if this store can pull off major purchases remotely with this much finesse , imagine how local clients are treated 👍. Looking forward to my delivery of 2019 GLS450 More