Mercedes-Benz of Jackson

Scheduled Vehicle Recall Service I received prompt check in service from Michael Griffing at the dealership. I was notified by text when service was competed and my vehicle was sparkl I received prompt check in service from Michael Griffing at the dealership. I was notified by text when service was competed and my vehicle was sparkling clean inside and out! More

Impeccable Servicw The sales team was AWESOME! They not only sold me an amazing vehicle that I love, they did it with style! They provided snacks, water, and excellent The sales team was AWESOME! They not only sold me an amazing vehicle that I love, they did it with style! They provided snacks, water, and excellent conversation with my daughter and I! They even kept her smiling! I love this dealership and I thank PHIL for his hard work and dedication! He rocks!!! #Satisfaction More

Purchase used lexus Very nice car, very clean, had what I wanted on options. Phil Lewis very helpful and knew the features, etc. would recommend considering him as a pers Very nice car, very clean, had what I wanted on options. Phil Lewis very helpful and knew the features, etc. would recommend considering him as a person to see. More

A GREAT service experience.. Because I was treated with great respect and was kept informed on the status of my vehicle. Service advisor was quite patient and knowledgeable of my Because I was treated with great respect and was kept informed on the status of my vehicle. Service advisor was quite patient and knowledgeable of my service concerns. More

Mercedes Sprinter Tioga RV After hours of research and phone calls trying to find someone to work on our 2012 Tioga Sprinter RV, I just lucked up and found that your dealership After hours of research and phone calls trying to find someone to work on our 2012 Tioga Sprinter RV, I just lucked up and found that your dealership handled these vehicles. To. My knowledge you have the only Sprinter repair shop anywhere. We were prepared to drive to Indiana where the Fleetwood factory is to have someone check out our vehicle since we had a check engine light on. Jeff was very knowledgeable and got us back on the road the same day. We will spread the word to everyone we meet who has a sprinter RV. More

Tony is awesome Again Tony shows his outstanding customer focus skills. He explained to me what's involved in a scheduled B checked up. I was also told my vehicle s Again Tony shows his outstanding customer focus skills. He explained to me what's involved in a scheduled B checked up. I was also told my vehicle should be ready around 1ish. I was presented with a loaner vehicle which was clean (gas light was on and I added $10 worth of gas). Tony called around 12:45 informing me my vehicle was ready. Once o arrived Tony went over my vehicle checklist and told me the condition of my vehicle. MB of Jackson should be very proud of an ambassador like Tony. I appreciate the service received and the friendliness of the staff. Thanks Team! More

Didn't Miss One Meeting! One of the most trying times in a person's life is the fear of being stranded on the road-helpless. It happened to me. MB Roadside Service came to my One of the most trying times in a person's life is the fear of being stranded on the road-helpless. It happened to me. MB Roadside Service came to my rescue and got me to service. While waiting for the tow, I went online and set up an appt. I was placed on the next day and there were no loaner cars available! I had meetings all morning! When I arrived Pamela immediately got Norman and the shuttle to get me to my meetings. I was assured the earliest service possible. By the next morning I was completed, cleaned and off to my next meeting. Thanks to Justin, I even got my mobile phone Bluetooth synchronized to my S550. I had a blessed experience and I Didn't Miss One Meeting! More

Great Review! Steve Blackledge has always been professional and courteous in our purchases. We will continue to come back to him for our future purchases at the de Steve Blackledge has always been professional and courteous in our purchases. We will continue to come back to him for our future purchases at the dealership. More

The service is always top knoch. Tony Bonner is the best, always professional and courteous. My Car broke down over the Labor Day weekend, I called embrace then called Tony who made s Tony Bonner is the best, always professional and courteous. My Car broke down over the Labor Day weekend, I called embrace then called Tony who made sure my car and I were taken care of when we arrived at the dealership on that Saturday. He got me set up with a loaner car and Tuesday when everyone returned to work, they had my car ready to go. More

I was very satisfied with my service. I am always satisfied with the prompt and courteous service I receive from the service department. They take care of me in a timely manner. I am always satisfied with the prompt and courteous service I receive from the service department. They take care of me in a timely manner. More