Mercedes-Benz of Jackson

Tony was very friendly and professional...I did not have an appointment, but he worked me in and had my car ready on time...Great job! an appointment, but he worked me in and had my car ready on time...Great job! More

Fantastic group of professionals to work with. We drove 200 miles to buy from them! First class all the way! The GLK 250 is a dream! Thanks to Edwin and Steve!! 200 miles to buy from them! First class all the way! The GLK 250 is a dream! Thanks to Edwin and Steve!! More

This is our second purchase in a year. Really like the purchase experience and salesman's service level. The car exceeded our expectations and we will continue to purchase from your dealership. purchase experience and salesman's service level. The car exceeded our expectations and we will continue to purchase from your dealership. More

Excellent experience. The team was on schedule and processed my vehicle as agreed. I was given a ride to and from my office in a timely manner. My only complaint about price, is simple. It always cost processed my vehicle as agreed. I was given a ride to and from my office in a timely manner. My only complaint about price, is simple. It always costs too much. However, having said that, my vehicle is 10 years old and still running very well and I understand that a 100K mile service involves a lot of work amd materials. More

The Sales Manager Edgar Henry and Finance Manager Jon Craft, took time to explain financing, extended warranty and the vehicle’s unique features. The Service Advisor John Polson ensured all issues were Craft, took time to explain financing, extended warranty and the vehicle’s unique features. The Service Advisor John Polson ensured all issues were quickly addressed. Mr. Henry made great efforts to ensure I was satisfied with my selection and purchase. More

Tony was awesome. I was going on an unplanned trip and he serviced my ML350 in less than 2 hours (service A) and got me on the road. I am grateful for his amazing customer service. serviced my ML350 in less than 2 hours (service A) and got me on the road. I am grateful for his amazing customer service. More

Pamela Cousineau is always helpful and upbeat. She keeps me posted on what's going on, even with routine maintenance so I can plan my day accordingly. Darrell (the courtesy driver) is also always friendly me posted on what's going on, even with routine maintenance so I can plan my day accordingly. Darrell (the courtesy driver) is also always friendly and out-of-his-way to take care of his pickups and drop-offs. More

The overall service was fantastic. Customer service skill of your employees exceeded expectation and look forward to future service from Mercedes Benz and the service they provide. skill of your employees exceeded expectation and look forward to future service from Mercedes Benz and the service they provide. More

Tony Bonner was an experienced service tech and very professional. He offered tips and suggestions. Tony was able to answer all of our questions in a professional understanding matter. We felt secure an professional. He offered tips and suggestions. Tony was able to answer all of our questions in a professional understanding matter. We felt secure and confident with him. We, also, recommended him to a friend. Thanks again Tony!!! More

Great and timely service! Made me feel very welcome. John was very friendly and took very good care of me and my vehicle. Definitely would recommend! was very friendly and took very good care of me and my vehicle. Definitely would recommend! More