Mercedes-Benz of Jackson

Service of vehicle Service rep was professional and courteous and he kept me update regarding the service on my vehicle. I also appreciated the kindness and patience of Service rep was professional and courteous and he kept me update regarding the service on my vehicle. I also appreciated the kindness and patience of the driver that dropped me off at my place of business. More

great GEN SALES MANAGER AND SALES PERSON I WAS IN THE CAR BUSINESS 32 YEARS. HAVE BOUGHT 6 CARS IN THE LAST 2 YEARS. THEBEST I HAVE DELT WITH IN YEARS EXCEPT MY OWN. THEY WERE GREAT. I WAS IN THE CAR BUSINESS 32 YEARS. HAVE BOUGHT 6 CARS IN THE LAST 2 YEARS. THEBEST I HAVE DELT WITH IN YEARS EXCEPT MY OWN. THEY WERE GREAT. More

The service manager was polite and helpful. The shuttle dri The shuttle driver was very kind and enjoyable to ride with I assume the service was what it was supposed to be according the the service manager. The shuttle driver was very kind and enjoyable to ride with I assume the service was what it was supposed to be according the the service manager. More

Tire replacement Brought car in because I was told one of the tires had worn threads. I thought it was the right front tire, so I requested that tire b replaced. Upo Brought car in because I was told one of the tires had worn threads. I thought it was the right front tire, so I requested that tire b replaced. Upon inspection the service agent explained that it was the left front not the right. I was surprised and grateful because I knew one of the tires needed to be replaced but I had gotten confused on which one. If they hadn't caught my error I would still be riding around on an unsafe tire thinking I had eliminated the problem. More

Great service Our experience was a great one. The service was timely and everything was done properly if it was part of the appointment or not. The service tech exp Our experience was a great one. The service was timely and everything was done properly if it was part of the appointment or not. The service tech explained everything and listened to our concerns. Thanks again Mercedes More

Excellent Rating The service and attention I received from all parties involved was exceptional. I truly appreciate the trustworthiness of my salesperson, Phil Ellis. The service and attention I received from all parties involved was exceptional. I truly appreciate the trustworthiness of my salesperson, Phil Ellis. He was a joy to work with. Not aggressively pushing me into the sale but being patient with me and working the deal to my satisfaction. I also love working with this dealership with its known professionalism and outstanding presence in our community. More

Convenient and excellent quality customer service I love out of state, I saw a car listed here for a very good price. Mo and Thomas Korn were more than amazing. They were friendly, not seedy, incredib I love out of state, I saw a car listed here for a very good price. Mo and Thomas Korn were more than amazing. They were friendly, not seedy, incredibly reasonable with pricing and they even took my trade in and paid for shipping. They even made sure that I would get my car before Christmas and sure enough, it arrived on the eve of Christmas Eve. Just thoughtful people, they left gifts in the front seat for me and I have told all my colleagues about this dealership. Due to internet, you no longer have to walk in to a Benz dealership near you, it’s just as if not more convenient to shop out of state online. More

MB service experience Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking Best dealership Service Department. —(Michael Griffing) always takes care of my needs concerning my wife’s vehicle. Always up front with what’s taking place during my service visit and always wash the car after service. More

Out of town purchase Pam was incredibly helpfull and the purchase process was effortless. I will certainly look to Mercedes Benz of Jackson for future car needs. Thank yo Pam was incredibly helpfull and the purchase process was effortless. I will certainly look to Mercedes Benz of Jackson for future car needs. Thank you! More

It was pleasant and professional I felt that my wife and I felt like prestige customers the entire staff were professional,well adverse on the Mercedes answered all of our questions t I felt that my wife and I felt like prestige customers the entire staff were professional,well adverse on the Mercedes answered all of our questions to assisting us with choosing the right car and then took the time to introduce to all the features of the car so we were no stranger to the car,all the salesmen were friendly the sales manager James made sure he introduced himself,Justin were guided us through the financing without a stumble, Phil made my wife and I feel like family. Phil diffently willl sell our family and friends our next Mercedes. We feel with Phil at Mercedes we’ve got a friend at Mercedes! Thank you Mercedes Benz of Jackson for hiring professional,qualified,and certified sales representatives to assist your clientele in having a pleasant experience in our purchase may God continue to favor you! More