Mercedes-Benz of Long Beach

Excellent Service and attention Toshi went above and beyond what car sales personnel do to provide a satisfactory experience. Very satisfied with the result. Highly recommend for fut Toshi went above and beyond what car sales personnel do to provide a satisfactory experience. Very satisfied with the result. Highly recommend for future Mercedes purchase or lease. More

Nael Issa is the best! It's always a pleasure doing business with Mercedes-Benz of Long Beach. Nael Issa sold us 5 cars & we always get a good deal. It's always a pleasure doing business with Mercedes-Benz of Long Beach. Nael Issa sold us 5 cars & we always get a good deal. More

Auxiliary Battery Malfunction Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was Scott Krause was my service advisor and he was most helpful. He was patient with my explanation of the problem and the procedure to check it. He was straight forward about the fact that there were no loaners and gave me options to either get home or wait. He came to see me in the waiting area several times to update me on progress. It turned out that the car was ready in less time than I expected. More

Great sales agent! Our agent was knowledgeable and listened to our input. This is the second time we have used Dez and would happily use him again on another Mercedes. Our agent was knowledgeable and listened to our input. This is the second time we have used Dez and would happily use him again on another Mercedes. More

Great service! Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would no Great service and beautiful facility - you can eat off the floor in the maintenance area. Christian is always friendly and professional. I would not ever take my car anywhere else. More

Fantastic experience and follow-through We were helped by Toshi and it was one of the best experiences we have had. Courteous, thorough, and professional at all times. Very helpful. The fina We were helped by Toshi and it was one of the best experiences we have had. Courteous, thorough, and professional at all times. Very helpful. The finance department was equally helpful. Highly recommend dealing with this dealership. More

Awesome Service!! Again I can't begin to say how great this dealership is. I love going to have my car serviced because it is always like seeing family! Selene is the Again I can't begin to say how great this dealership is. I love going to have my car serviced because it is always like seeing family! Selene is the BEST!!! Always friendly and treats you like a STAR because Selene is a STAR!! =) More

Excellent The internet sales team is efficient and works with you to get a fair deal. This was my second lease from this dealership. They did not have the car I The internet sales team is efficient and works with you to get a fair deal. This was my second lease from this dealership. They did not have the car I wanted in inventory, but dealer traded to get it for me within a day. More

AIR BA REPLACEMENT CAME IN TO SERVICE MY 2009 C300 FOR AIR BAG REPLACEMENT SERVICE WAS EXCELLENT, AND THE ADVISOR TREATED ME WELL. NO WAITING AND THE PRICE WAS ZERO. CAME IN TO SERVICE MY 2009 C300 FOR AIR BAG REPLACEMENT SERVICE WAS EXCELLENT, AND THE ADVISOR TREATED ME WELL. NO WAITING AND THE PRICE WAS ZERO. More

Quick and easy I went through USAA and internet sales. It was very quick and easy. Joel took us for a test drive and was very knowledgeable. I don’t remember the nam I went through USAA and internet sales. It was very quick and easy. Joel took us for a test drive and was very knowledgeable. I don’t remember the name of the young lady who went over the car with me. She was great too More