Mercedes-Benz of Long Beach

Unlike a couple of other Mercedes dealers I have frequented in the past few years, the service department of Mercedes Benz of Long Beach is always ready to jump in, take the car with a day’s notice, frequented in the past few years, the service department of Mercedes Benz of Long Beach is always ready to jump in, take the car with a day’s notice, provide a loaner and get the job done quickly and properly. We’ll done! More

Great Experience Absolutely love this dealership! Steve, in Sales is the best and Erin in Finance made the process smooth and fun! This is my 4th car with MB LB and Absolutely love this dealership! Steve, in Sales is the best and Erin in Finance made the process smooth and fun! This is my 4th car with MB LB and definitely will be back again for my next! More

Service oriented I had a minor issue with my car so called the service dept and left a voicemail. My callback came the same afternoon and got immediate appointment fo I had a minor issue with my car so called the service dept and left a voicemail. My callback came the same afternoon and got immediate appointment for following day. Anthony was efficient and friendly to set everything up and let me know how the problem would be dealt with. My car was back to me next day, problem solved! Thanks Anthony for your assistance. More

Great customer service. Christian Magana is a great service advisor. He is very attentive and very courteous. An asset to Long Beach Mercedes Benz. Long Beach is a bit of Christian Magana is a great service advisor. He is very attentive and very courteous. An asset to Long Beach Mercedes Benz. Long Beach is a bit of a distance from home but the direct access to the freeway help a lot and the customer service keeps me returning. More

Great Service Advisor! Raymond Yambao has been my service advisor for many years and he is always professional and attentive to my service needs. He keeps me updated on the Raymond Yambao has been my service advisor for many years and he is always professional and attentive to my service needs. He keeps me updated on the process of the repairs when I bring in my vehicle for service. More

Nice staff! Joel worked hard to get what I wanted for my car. He was able to give me the amount I wanted for my trade in Joel worked hard to get what I wanted for my car. He was able to give me the amount I wanted for my trade in More

I’m also in sales I like it when other sales people listen I had a very positive experience when I came to your dealership to shop for a vehicle. I had a couple of options in mind and I started by discussing m I had a very positive experience when I came to your dealership to shop for a vehicle. I had a couple of options in mind and I started by discussing my options with my salesman Juan Carlos. He provided the information I needed to make the best decision that worked fir me. More

Could not have bee nicer! This was my first time at the dealership. Nick Ortiz was my service advisor, he listened to and addressed all my concerns. Very pleasant experience! This was my first time at the dealership. Nick Ortiz was my service advisor, he listened to and addressed all my concerns. Very pleasant experience! More

Dependable Bought my E350 new from Long Beach Mercedes 6 years ago. Annual service has been a wonderful experience, even if I only come once a year. Bought my E350 new from Long Beach Mercedes 6 years ago. Annual service has been a wonderful experience, even if I only come once a year. More

Selection in Metris Vans Was happy to see that Long Beach had 3 color choices in Metris Passenger vans (white, black, and silver) with the basic option packages that met our n Was happy to see that Long Beach had 3 color choices in Metris Passenger vans (white, black, and silver) with the basic option packages that met our needs. Dealership also did not have items such as roof racks or mud guards preinstalled on any of the vans that I looked at, which was a big plus for me. More