Mercedes-Benz of Long Beach

Service Advisor very helpful and knowledgeable. Explained all things that we were doing to the car. Brought me over to loan car people and introduce me to the Advisor very helpful and knowledgeable. Explained all things that we were doing to the car. Brought me over to loan car people and introduce me to the agent. More

Great service and easy in/out! I brought the car in to get some recall issues handled but I also asked for help with some feature of the car and Nick was super nic and easy in/out! I brought the car in to get some recall issues handled but I also asked for help with some feature of the car and Nick was super nice and helpful and got my Apple Play working immediately! More

Stellar Experience From order to delivery, Dez Desbiens could not have been more helpful. He was candid, transparent, and immediately responsive to all our questions. Hi From order to delivery, Dez Desbiens could not have been more helpful. He was candid, transparent, and immediately responsive to all our questions. His colleague Erin Say guided us through the paperwork with cheerful expertise. Together they gave us A+ service. Highly recommended. More

Easy to work with and they deliver what they promise I have yet to be disappointed with Mercedes-Benz of Long Beach. They have delievered on every aspect from selling me the car, answering questions aft I have yet to be disappointed with Mercedes-Benz of Long Beach. They have delievered on every aspect from selling me the car, answering questions after the sale and now just had my 3rd service visit. More

Servíce Good friendly service..will recommend Nick to friends and family. Provided a loaner and was very helpful to my wife and I. Also described services don Good friendly service..will recommend Nick to friends and family. Provided a loaner and was very helpful to my wife and I. Also described services done very well. More

great service and great price I always bargaining when I buy car, your sale just give me $6000 discount without asking. I believe this is the best price and I do not need to bargai I always bargaining when I buy car, your sale just give me $6000 discount without asking. I believe this is the best price and I do not need to bargaining and shopping anymore. I like that. The glass cover got a small problem and I talk with Joel, he just got some tech people fix it in 10 mini. surprise me. More

First Service on my car I was very pleased...from the ability to schedule a Saturday appointment to the professional attitude and care that I felt during the visit. No hard s I was very pleased...from the ability to schedule a Saturday appointment to the professional attitude and care that I felt during the visit. No hard sell...just good advice and honest discussion of the work recommended and required when. More

Locked out of vehicle I was locked out of my car. My car was towed to the dealer overnight by 5:20 the next day the problem was solved. I got to drive my car home instead o I was locked out of my car. My car was towed to the dealer overnight by 5:20 the next day the problem was solved. I got to drive my car home instead of a loaner. More

Excellent Mercedes-Benz of Long Beach staff are awesome.. From the sales department to the Service Department. Toshi put me in a car that I truely love. Nick wa Mercedes-Benz of Long Beach staff are awesome.. From the sales department to the Service Department. Toshi put me in a car that I truely love. Nick was on top of making sure my car is taking care of. I appreciate them. Great customer service! More

Brought my car in for computer chip update I was given a time frame of 2 hours for the update of my computer chip as required by MBZ, and it took exactly 2 hours! I was very happy with my Servi I was given a time frame of 2 hours for the update of my computer chip as required by MBZ, and it took exactly 2 hours! I was very happy with my Service advisor, Colby Shaffer, and with everyone I came in contact with in the service department that day. Thank you all for making what is normally a tedious task something worth telling others about...I was very pleasantly surprised. More