Mercedes-Benz of Long Beach

Helpful, knowledgeable, comfortable, and satisfied. This is our 1st Mercedes and hope to be return as customers for our 2nd. Damage (Door Ding x2) was discovered after washing and has yet to be repa This is our 1st Mercedes and hope to be return as customers for our 2nd. Damage (Door Ding x2) was discovered after washing and has yet to be repaired but I’m confident at this point it will be handled professionally. More

In and out I had to come in for tires. While my regular service advisor was not available. Selena, more than step in. And offered the same level or professional I had to come in for tires. While my regular service advisor was not available. Selena, more than step in. And offered the same level or professionalism and courtesy that has become expected. More

Excellent experience overall Dez Desbians makes the entire car buying experience actually enjoyable. This is my second Mercedes from Long Beach and I will definitely be back! Man Dez Desbians makes the entire car buying experience actually enjoyable. This is my second Mercedes from Long Beach and I will definitely be back! Many thanks. More

Engine Light Problem Engine light came on about 10:00 AM. Went to your dealership and Raymond Yamboa had issue resolved and car ready by 4:30 the same day. All done withou Engine light came on about 10:00 AM. Went to your dealership and Raymond Yamboa had issue resolved and car ready by 4:30 the same day. All done without an appointment. he even had Uber take us home and had Uber pick us up to retrieve the car. Super special service on a very busy day for the dealership. As always, Raymond was exceptional in his treatment and resolution of our problem. We couldn't believe the dealership could do this for us as rapidly as they did. We will recommend and always use your amazing dealership. More

Great Service Brought my GLC 300 in for 2nd 10K Service and was taken care of immediately! My service person is not listed below but my old service person is Taidy Brought my GLC 300 in for 2nd 10K Service and was taken care of immediately! My service person is not listed below but my old service person is Taidy More

Excellent Service Steve was very attentive, courteous and friendly. He was knowledgeable and accommodating to create a ‘win win’ situation to meet my requests. Pleasure Steve was very attentive, courteous and friendly. He was knowledgeable and accommodating to create a ‘win win’ situation to meet my requests. Pleasure to do business with him and will recommend to my family & friends. Note: ‘Merry Xmas’ note from the manager was thoughtful and Ahmed ( Finance Dept) was very detailed oriented and patience.Follow up emails from ‘Grace’ shows that they truly care about their clients. Over all , it was a great experience . They have a great team and highly recommended. A+ More

Great Service Despite the distance from my house to Long Beach, I always prefer getting my car serviced at Long Beach. Great service advisors, honest, and accommoda Despite the distance from my house to Long Beach, I always prefer getting my car serviced at Long Beach. Great service advisors, honest, and accommodating! More

Thanks Paul really appreciate your follow up on my email with finding the model I requested and got me a great price and got me out the door really appreciate your follow up on my email with finding the model I requested and got me a great price and got me out the door More

No pressure, you are in charge of options The dealership overall looks and feels comfortable and friendly but I especially got lucky with my sell’s representative Ali. Easy going but very know The dealership overall looks and feels comfortable and friendly but I especially got lucky with my sell’s representative Ali. Easy going but very knowledgeable and responsive, never annoyed by my endless questions... More

THE REAL DEAL IN TOWN I just bought a GLC 300 C last week from Long Beach Mercedes-Benz. I conducted the whole transaction online and dealt with Joel Turett. The whole I just bought a GLC 300 C last week from Long Beach Mercedes-Benz. I conducted the whole transaction online and dealt with Joel Turett. The whole idea for me to do this online is to avoid all the pressure when buying a new car. Joel gave me online The best quote by far among the dealerships I contacted. I accepted his offer and came down a few days later to the dealership to pick up my car. All of this was finalized in four or five emails. Joel and his team helped me to fill out all the paperwork’s and then review with me the technical aspects of this car. The whole team was super efficient, courteous, very pleasant. I’ve never experienced such an awesome level of service at a car dealership in my life! ( this was the 12th car buying experience that I had for our family ). More