Mercedes-Benz of Long Beach

Our service advisor, Christian Magana Christian did an excellent job in communicating with us from beginning to end, and guiding us through our service options. The e-mailed vehicle video Christian did an excellent job in communicating with us from beginning to end, and guiding us through our service options. The e-mailed vehicle video inspection was extraordinary, as well. More

Great service Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return. Service Rep was very professional and kept me informed on the status of my car. I always receive good service at this dealership. I will return. More

Great Experience Again My 4th Sprinter. Herb and Sophuny got me in and out in under an hour. Herb found me the van I needed with all the features I wanted. My 4th Sprinter. Herb and Sophuny got me in and out in under an hour. Herb found me the van I needed with all the features I wanted. More

Steve was great! He was patient and helpful. Will continue my business with Mercedes of Long Beach Thank you for all the help in each department continue my business with Mercedes of Long Beach Thank you for all the help in each department More

(Sprinter Specialist) Bryan Hoffrichter was exceptional in his customer service. I am looking forward to going back to your department. Thank you very much for your support! in his customer service. I am looking forward to going back to your department. Thank you very much for your support! More

Toshi was great-made the process seamless. He was super helpful and made sure all of our questions were answered. Erin is the best. She worked hard to make sure we got the best deal and really went the ext helpful and made sure all of our questions were answered. Erin is the best. She worked hard to make sure we got the best deal and really went the extra mile. She was informative, patient, and answered all of our questions. I really appreciate her and hope she is recognized for her excellent customer service. More

Excellent service Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the under Nick is excellent. He listens well, has a good understanding of how the different systems interact with one another. He sent me a video of the undercarriage that showed a problem that I wasn't aware of. The car runs better than ever. Thank you. More

The service I received was nothing less than perfect. Christian took great care of me and my car. He was honest and very thorough and gained my trust. Overall great experience. Christian took great care of me and my car. He was honest and very thorough and gained my trust. Overall great experience. More

The exact car I wanted was on the lot. The test drive was sufficient. The sales rep Joel, was great and helpful. The 'concierge' was very helpful and informative. The financials were fine, although it was sufficient. The sales rep Joel, was great and helpful. The 'concierge' was very helpful and informative. The financials were fine, although it took longer to complete the documentation than it did to place the order. More

John Blackledge was very knowledgeable and professional with my car purchase. I would recommend this experience and have enjoyed getting around in my new ride. with my car purchase. I would recommend this experience and have enjoyed getting around in my new ride. More