Mercedes-Benz of Long Beach

7-6-18 Christian Magana did what they said they would do in the amount of time they said. What more can we ask. And washed it too. thank you. did what they said they would do in the amount of time they said. What more can we ask. And washed it too. thank you. More

Service A First service for my car. Everyone is great and friendly. Got my car back in half a day. Especially happy to get a loaner vehicle. First service for my car. Everyone is great and friendly. Got my car back in half a day. Especially happy to get a loaner vehicle. More

Best service advisor... Christian Magana Highly recommend Christian... he is the BEST service advisor. Christian has years of experience, he is extremely knowledgeable and trustworthy. Chri Highly recommend Christian... he is the BEST service advisor. Christian has years of experience, he is extremely knowledgeable and trustworthy. Christian is proactive about providing updates about service/repairs and provides a realistic timeline for when the my vehicle will be ready. Christian is straightforward and doesn’t make unnecessary recommendations. The level of care he shows his clients is unparalleled!! More

respectful staff, quick and efficient service, hassle free Quick and efficient staff, relaxed environment, fair deals. The dealership respected my time and got the deal through as quickly as they could so I co Quick and efficient staff, relaxed environment, fair deals. The dealership respected my time and got the deal through as quickly as they could so I could get on with my day. More

Excellent service support Whenever I have a question or need for service, Nickolas has been there to satisfy my concerns. I would recommend this dealership as the best ever. Whenever I have a question or need for service, Nickolas has been there to satisfy my concerns. I would recommend this dealership as the best ever. More

Great service dept Taidy Garcia, our service rep is great. Takes care of our issues quickly, keeps us updated, and is easy to work with. Great service dept overall! Taidy Garcia, our service rep is great. Takes care of our issues quickly, keeps us updated, and is easy to work with. Great service dept overall! More

Great customer service. Ms Garcia is always friendly and informative on what to expect in work to be done, time to do, cost, and accommodations in the waiting lounge. Thanks Ms Garcia is always friendly and informative on what to expect in work to be done, time to do, cost, and accommodations in the waiting lounge. Thanks More

Excellent Service I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm I made a service appt and was scheduled with Nick. I was given excellent customer service! He was pleasant, courteous, knowledgeable and had a warm sense of humor. I felt as though I had known him for a long time and this was my first time meeting him. Nick is truly an asset to the Mercedes Benz family!!! There were also two ladies that assisted me with securing a loaner car. They too were pleasant and had great customer service skills. Being new to the area I am looking forward to working with the Long Beach team for all of my car needs Sincerely Rhonda Wright More

Best Service Ever On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in an On numerous occasions I have taken my car in for service and have dealt with Jesse Lopez. Man, I can tell you He's the BEST! He has taken my car in and have gone beyond the call of duty to make sure my needs are met. Anything I ask him to check on, he handles quickly and return the information via text or phone call within the hour or 2. He the greatest. I live 89 miles from this dealer and am willing to drive there for any service because of the royal treatment they give out to their customers. Jesse, Great Job, well done! I have no complaints when it comes to my service advisor, Jesse. Like other dealers, they appear to only be out to just make a quick buck, but Jesse is honest and I value his recommendations and service. He makes me feel like family and I really appreciate him for all he do. More

Grateful Rebecca Lee is one of the best advisers I’ve had at Mercadez Benz of Long Beach. She has helped me so much with my services on my car. I’m very gratef Rebecca Lee is one of the best advisers I’ve had at Mercadez Benz of Long Beach. She has helped me so much with my services on my car. I’m very grateful she’s kind and professional I’ll be recommending this location to others. Thank you so much. More