Mercedes-Benz of Long Beach - Service Center

Selene in Service is Great Selene is always on the ball , calls back, keeps updated, makes things easy. Always has a loner waiting and makes sure it had the same goodies as my Selene is always on the ball , calls back, keeps updated, makes things easy. Always has a loner waiting and makes sure it had the same goodies as my car if possible Thank you More

Good & Quick Service My light bulbs were all going out, so I called Mb LB and got a rough estimate over the phone, and called independents for the same. The estimates were My light bulbs were all going out, so I called Mb LB and got a rough estimate over the phone, and called independents for the same. The estimates were close enough so I made an appointment at MB LB. they were able to do it while I waited. There was an issue with one light, but the resolved it immediately. I also did the headlight restoration (they were really obscured) and they came out like new (I’ll see how long that lasts). Good job Raymond and MBLB! More

Super fast and efficient The service folks were super friendly and processed us very quickly. Our car was completed very fast and was shiny clean when we picked it up. We have The service folks were super friendly and processed us very quickly. Our car was completed very fast and was shiny clean when we picked it up. We have had nothing but first class service the LB MB! More

Flat tire I was a walk-in no appointment. Always very nice and fit me in. Colby was great. Washed my car and I left better then when I arrived I was a walk-in no appointment. Always very nice and fit me in. Colby was great. Washed my car and I left better then when I arrived More

Friendly, Fas5, Excellent Service: Honest, friendly, knowledgeable service advisors; great facility, classy experience - employees are very helpful;. When you leave y Excellent Service: Honest, friendly, knowledgeable service advisors; great facility, classy experience - employees are very helpful;. When you leave your vehicle with them, you have no qualms at all. They provide the best service always. More

Excellent Service & Great Prices The service is more than excellent! Every time we visit, we're treated like VIPs! Loved the loaner I was given during my latest visit, I may have to The service is more than excellent! Every time we visit, we're treated like VIPs! Loved the loaner I was given during my latest visit, I may have to buy one of those in the future. You guys are the best! Thank you. More

No Hassle Service! I prepaid for my service packages and not once did they try to sell me something I did not need. You are always greeted promptly and fresh coffee and I prepaid for my service packages and not once did they try to sell me something I did not need. You are always greeted promptly and fresh coffee and snacks are always available. The entire staff is warm and courteous, I highly recommend. More

Excellent, professional service! Prompt response to my scheduled arrival, accurate estimate of costs, punctual completion of maintenance. Very helpful for a busy business executive. I Prompt response to my scheduled arrival, accurate estimate of costs, punctual completion of maintenance. Very helpful for a busy business executive. I appreciate their professionalism! More

Great Customer Service I Love dealing with this Mercedes Dealership - always greeted with a pleasant smile. They always keep me updated on the services being performed. Over I Love dealing with this Mercedes Dealership - always greeted with a pleasant smile. They always keep me updated on the services being performed. Overall great service More

Great Service It was a pleasure to have Nick Ortiz as my service advisor and was quick to help me without a long wait. he called me right away with the tech results It was a pleasure to have Nick Ortiz as my service advisor and was quick to help me without a long wait. he called me right away with the tech results. More