Mercedes-Benz of Long Beach - Service Center

Professional and timely customer service Debbie of Sprinter service was professional, very helpful and the air bag warranty work was done in a timely manner. The bonus was the vehicle was wa Debbie of Sprinter service was professional, very helpful and the air bag warranty work was done in a timely manner. The bonus was the vehicle was washed! More

Service Great service from Colby who was very friendly and very helpful. I would highly recommend the whole service staff as everyone who I encountered was p Great service from Colby who was very friendly and very helpful. I would highly recommend the whole service staff as everyone who I encountered was professional.. More

Great and professional service! Christian Magaña always provide a very professional, very knowledgeable and very friendly service! He walks the extra mile to resolve my concerns. Al Christian Magaña always provide a very professional, very knowledgeable and very friendly service! He walks the extra mile to resolve my concerns. All staff at Service Department and Loaner cars are superb. More

Service Great service and customer care from all of you most especially Selene Tores . Right from the reception to finish, everybody was fast and polite. Kee Great service and customer care from all of you most especially Selene Tores . Right from the reception to finish, everybody was fast and polite. Keep up the good work . More

My experience Very professional and prompt. I would recommend this service center to anyone. My car was ready when promised and they were very courteous and accommo Very professional and prompt. I would recommend this service center to anyone. My car was ready when promised and they were very courteous and accommodating. More

Excellent service and kudos to Debbie Auman I had to wait for a B service on my Sprinter, which could have taken up to six hours but Debbie Auman was able to cut that time in half, much apprecia I had to wait for a B service on my Sprinter, which could have taken up to six hours but Debbie Auman was able to cut that time in half, much appreciated. She does a great job and I recommend Long Beach Mercedes to my other friends that own Roadtreks on the Sprinter chassis. I also appreciated the discount coupon that was mailed to my house even though I still spent a lot of money. More

Service Review My truck is running well to now be 9 years old. Happy with the service I have been provided. I will continue to hand my trucked worked on here My truck is running well to now be 9 years old. Happy with the service I have been provided. I will continue to hand my trucked worked on here More

Repair Service (front driver's seat). I took my car to the dealership with a rip in the seat cushion on the driver's side. My service representative, Selene, checked for availability and I took my car to the dealership with a rip in the seat cushion on the driver's side. My service representative, Selene, checked for availability and I left my car overnight at the dealership. I was given a loan car and early the following day I was notified that the repair had been made. I returned the loan car the following day and my car was as good as new. More

Survey Christian Magana was very helpful, attentive and courteous. i appreciate that he was able to provide a service schedule for me on a short time notice Christian Magana was very helpful, attentive and courteous. i appreciate that he was able to provide a service schedule for me on a short time notice More

Excellent Service!!! I called to set up an appointment for a service, Selene called me back right away, when I brought my car she was there, she welcome us with a smile, I I called to set up an appointment for a service, Selene called me back right away, when I brought my car she was there, she welcome us with a smile, I am very happy that it was her that helped us, very professional, I will call her next time for my next service, well recommended. thank you Selene... More