Mercedes-Benz of Long Beach - Service Center

Excellent Jesse Lopez my service advisor is always professional and friendly. The valet associates always has a smile when greeting customers. The ladies at th Jesse Lopez my service advisor is always professional and friendly. The valet associates always has a smile when greeting customers. The ladies at the loaner desk are nice as well More

service Needed service in a hurry and once again Christian comes to the rescue. Thank you sir! You continue to make life easy for me when I need your help Needed service in a hurry and once again Christian comes to the rescue. Thank you sir! You continue to make life easy for me when I need your help. More

Everyone I came in contact with was very helpful and supportive. It started when I called the dealership, the person that answered the phone was very helpful....next it was Chris, he went out of his way supportive. It started when I called the dealership, the person that answered the phone was very helpful....next it was Chris, he went out of his way to fix my problem. Lastly, Nick was also very helpful and stuck to his commitment More

service Everything went well, I had a loaner waiting for me. Debbie explained what was needed. The service was completed sooner than I expected. The coffee an Everything went well, I had a loaner waiting for me. Debbie explained what was needed. The service was completed sooner than I expected. The coffee and the pastries were an added bonus. I have recommended the dealership to my friend, who also has a Sprinter. More

Service Advisor Selene Torres has exceptional customer relations skills and understood my needs as a client delivering the highest quality of work to service my car. Selene Torres has exceptional customer relations skills and understood my needs as a client delivering the highest quality of work to service my car. I highly recommend her to other customers. More

Needed a battery. Car had to be jump staarted. Selene Torrez is a stellar advisor. She is knowledgable, professional and provides excellent service. I have a 2014 Mercedes Benz 350 E. She always pr Selene Torrez is a stellar advisor. She is knowledgable, professional and provides excellent service. I have a 2014 Mercedes Benz 350 E. She always provides me with detailed information prior to providing service. More

Debbie took care of business! Great Job! She had vehicle sooner than expected due to the urgency, she took care of our driver, the person dropping off and picking up vehicle. She had vehicle sooner than expected due to the urgency, she took care of our driver, the person dropping off and picking up vehicle. More

not a bad few hours I brought my car in for the appointment I scheduled from an email I recieved. I didn't need to come in at all come to fined out, but they checked a n I brought my car in for the appointment I scheduled from an email I recieved. I didn't need to come in at all come to fined out, but they checked a noise I heard and did not find anything. Better safe than sorry, right? Rebecca is a doll. More

service i get the most excellent service from Rebecca Lee she's fast and always friendly. always on top of everything and goes out of her way to get things do i get the most excellent service from Rebecca Lee she's fast and always friendly. always on top of everything and goes out of her way to get things done. More

Very relaxed atmosphere I had a recall done for my car and Rebecca helped me and made sure i was taken care of and made sure i had a loaner until my car was done, will come b I had a recall done for my car and Rebecca helped me and made sure i was taken care of and made sure i had a loaner until my car was done, will come back for future services More