Mercedes-Benz of Long Beach - Service Center

Service Christian was helpful and friendly! He made sure I understood all that was going on with my vehicle and smiled the whole time! FIVE STAR SERVICE!! Christian was helpful and friendly! He made sure I understood all that was going on with my vehicle and smiled the whole time! FIVE STAR SERVICE!! More

The SL Experience I have an SL and it always needs something. Christian Magana has been wonderful and helped everywhere he good. He even knows me by name now! My star I have an SL and it always needs something. Christian Magana has been wonderful and helped everywhere he good. He even knows me by name now! My starter went out this time and the staff quickly got the car off the flatbed and repaired. Excellent work, excellent service More

My Guardian Mercedes Angel Rebecca Lee provided me with outstanding service. She made sure all of my needs and all of my wants were met. She provided me with legendary service Rebecca Lee provided me with outstanding service. She made sure all of my needs and all of my wants were met. She provided me with legendary service and I plan to make Long Beach Mercedes the only dealership that I bring my new 2019 E450 wagon for servicing. More

Tire blowout change Only issue was I thought waiting for three (3) hours to Chang one tire was a little too long. Other than that all was good. Only issue was I thought waiting for three (3) hours to Chang one tire was a little too long. Other than that all was good. More

Great experience I had made an appointment for. A1 service. I arrived on time and the staff was very professional. I was a very good experience. They took good care I had made an appointment for. A1 service. I arrived on time and the staff was very professional. I was a very good experience. They took good care of my vehicle. Thank you More

Air bag replacement Beginning with the lineup it went smoothly and my appointment was on record. Deb is always helpful and answers all my question. Repair was performe Beginning with the lineup it went smoothly and my appointment was on record. Deb is always helpful and answers all my question. Repair was performed very quickly and Sprinter returned clean. More

Replaced head light bulps Waited while bulps. Waiting room was nice with refreshments. Service person did a special fix that saved me money. Total repair was only $99. I liked Waited while bulps. Waiting room was nice with refreshments. Service person did a special fix that saved me money. Total repair was only $99. I liked that they wanted to save me money. I’ll come back again when I need repairs. Also when I need to buy a new car. More

Great Service Dept- Best Advisor! Latest interaction was scheduled service. Selene Torres was as always 5 star adviser. Service staff also terrific. Work done fully and quickly, wi Latest interaction was scheduled service. Selene Torres was as always 5 star adviser. Service staff also terrific. Work done fully and quickly, with attention to detail. Good follow up to ensure satisfaction And Toshi remains interested in our satisfaction in the vehicle he sold us. More

Service Advisor very helpful and knowledgeable. Explained all things that we were doing to the car. Brought me over to loan car people and introduce me to the Advisor very helpful and knowledgeable. Explained all things that we were doing to the car. Brought me over to loan car people and introduce me to the agent. More

Great service and easy in/out! I brought the car in to get some recall issues handled but I also asked for help with some feature of the car and Nick was super nic and easy in/out! I brought the car in to get some recall issues handled but I also asked for help with some feature of the car and Nick was super nice and helpful and got my Apple Play working immediately! More