Mercedes-Benz of Long Beach - Service Center

In and out I had to come in for tires. While my regular service advisor was not available. Selena, more than step in. And offered the same level or professional I had to come in for tires. While my regular service advisor was not available. Selena, more than step in. And offered the same level or professionalism and courtesy that has become expected. More

Engine Light Problem Engine light came on about 10:00 AM. Went to your dealership and Raymond Yamboa had issue resolved and car ready by 4:30 the same day. All done withou Engine light came on about 10:00 AM. Went to your dealership and Raymond Yamboa had issue resolved and car ready by 4:30 the same day. All done without an appointment. he even had Uber take us home and had Uber pick us up to retrieve the car. Super special service on a very busy day for the dealership. As always, Raymond was exceptional in his treatment and resolution of our problem. We couldn't believe the dealership could do this for us as rapidly as they did. We will recommend and always use your amazing dealership. More

Great Service Brought my GLC 300 in for 2nd 10K Service and was taken care of immediately! My service person is not listed below but my old service person is Taidy Brought my GLC 300 in for 2nd 10K Service and was taken care of immediately! My service person is not listed below but my old service person is Taidy More

Great Service Despite the distance from my house to Long Beach, I always prefer getting my car serviced at Long Beach. Great service advisors, honest, and accommoda Despite the distance from my house to Long Beach, I always prefer getting my car serviced at Long Beach. Great service advisors, honest, and accommodating! More

Great Team Memeber!!! I find the kindness and helpfulness of the service team to be one of the best. I used to believe the service I received from Toyota at Marina Del Rey I find the kindness and helpfulness of the service team to be one of the best. I used to believe the service I received from Toyota at Marina Del Rey was one of the best. This last experience has changed that. Working with Rebecca Lee has been great, and this is the 2nd time I have been paired with her. More

Christian is the best! Christian made my experience easy. He took the time to answer all of my questions. and facilitate my service as well as getting a loaner car. Christian made my experience easy. He took the time to answer all of my questions. and facilitate my service as well as getting a loaner car. More

Selene Torres is an exceptional Service Advisor Selene makes coming in annually or whenever an absolute pleasure. She is always pleasant & courteous & is very knowledgeable about my vehicle. She als Selene makes coming in annually or whenever an absolute pleasure. She is always pleasant & courteous & is very knowledgeable about my vehicle. She also tells me of applicable discounts. More

Routine maintenance. Routine maintenance for my S-Class...Colby Shaffer was very thorough and professional. He even replaced the batteries for the key. It was a very pl Routine maintenance for my S-Class...Colby Shaffer was very thorough and professional. He even replaced the batteries for the key. It was a very pleasant visit. More

Excellent customer service Nael Issa great guy when I first lease the car very helpful.... Christian Magana excellent customer service friendly, helpful There’s also the rece Nael Issa great guy when I first lease the car very helpful.... Christian Magana excellent customer service friendly, helpful There’s also the receptionist on the service side great customer service but I don’t remember her name More

Service at Mercedes Benz of Long Beach We brought our 2015 GLK to Mercedes Benz of Long Beach on Wednesday 12/12/2018 without appointment. We got a chance to meet the service representative We brought our 2015 GLK to Mercedes Benz of Long Beach on Wednesday 12/12/2018 without appointment. We got a chance to meet the service representative right away. We talked to Rebacca Lee she lead us to her desk review the vehicle history offer the complimentary service everything was done within 5 minutes. The service was done before estimated time. I will give them a great service I ever had. Thank you. More