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Mercedes-Benz of Long Beach - Service Center

Signal Hill, CA

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340 Reviews

340 Reviews of Mercedes-Benz of Long Beach - Service Center

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October 09, 2018

Always easy and a real pleasure to get my car serviced . Each person I have worked with over the last 20 years has far exceeded my expectations. I'm a Mercedes owner for life. Thanks!!! More

by Gtaylor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kristine Robes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2018

Friendly and helpful service. Helpful and friendly service. Ensured I was comfortable and had WiFi while waiting for car. Provided me with a tour of the waiting area room. More

by Dee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
REBECCA LEE
October 07, 2018

It’s like dropping off your car with a friend Selene takes care of all that is required and more. She is easy to talk to and keeps you informed of what is happening with your car. Always complet More

by Amezcua
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Selene Torres
October 06, 2018

Regular Maintenance Schedule service for my 2014 Mercedes was on time and the service adviser got me in and told me when my vehicles would ready. also gave me an estimate More

by sleepy58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
REBECCA LEE
October 05, 2018

excellent customer service here see the above great servoce department will be using this service dept in the future give them a try and tell them Bert sent you More

by merc4pam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2018

Tire Service Had a nail in the tire and had it taken care off. Well service. Good dealership. Will come again. Will recomend to friends and family. More

by RC BENZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MAGANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2018

Fast and Professional My first time at Mercedes Benz of Long Beach, it was very fast, professional and straightforward. I recommend this place to everyone either to buy a c More

by Hooman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CHRISTIAN MAGANA
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 24, 2018

Always great service and assistance at the MB LB! Everyone provided friendly, prompt service. Colby explained patiently and in detail service options and provided quick updates so that I had my car More

by pmerritt
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Colby Shaffer
September 19, 2018

Took care of my service and explaining the system function Took care of the service and explaining the function of the system happy with the service will be back next service thankyou and will recommended More

by Pili
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Valencia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jesse Lopez, Dez Desbiens
September 19, 2018

Absoulute Nordstrom of dealerships service! Nick (SERVICE ADVISER ) is the prime example of why I did not lease from Maserati again. I miss this this impeccable service! And Toshi (FLEET SAL More

by Chris (Platt Security)
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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