Mercedes-Benz of Long Beach - Service Center

Excellent customer service! MZB of LB provides excellent customer service and care. Thank you Jesse Lopez and Mae Gant! They were both very helpful. They adding quality to my vis MZB of LB provides excellent customer service and care. Thank you Jesse Lopez and Mae Gant! They were both very helpful. They adding quality to my visit. More

Experience was perfect. But My car was washed after being serviced. Honestly, it looked better before it went in for service. There was no attention to detail and there are now My car was washed after being serviced. Honestly, it looked better before it went in for service. There was no attention to detail and there are now scratches near the driver's door handle, looks like someone did not use a soft towel. Quality of work for simply washing a car was not acceptable. More

First oil change on my new car1 As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a dep As always, the service department was great. What I like most is having a Service Advisor or Concierge really, who is always the same person. In a depersonalized world this is a luxury I truly appreciate. I know him, he knows me, and the text system is the best. I know if the car will be longer, ready sooner, or any other details pertinent to the appointment. I leased this vehicle after an offer so good I couldn't refuse. It is so much more car than I thought. The longer I have it the more I enjoy it. Once you go AMG you can never go back! More

Very Good Service Overall service is very good. But a recall from MB manufactory can't be done again (more than 2 years already) and I have to wait another 6 more mon Overall service is very good. But a recall from MB manufactory can't be done again (more than 2 years already) and I have to wait another 6 more months More

Service - Recall/Update Lights I live closer to the Signal Hill Mercedes Benz but I purchased my car at House of Imports in Buena Park. I tend to get my car serviced at either loca I live closer to the Signal Hill Mercedes Benz but I purchased my car at House of Imports in Buena Park. I tend to get my car serviced at either location based on customer service and/or price. This appointment I experienced excellent service was very pleased. I came in to get my airbags replaced due to a recall, my spare tire fixed, and a few light bulbs replaced. We received a good rate on replacing my air filter and decided to have that done as well. Christian was very helpful! My next visit will most likely be at Signal Hill again! More

Courteous, professional Appt was on time. Loaner car was perfect and I got my car back that evening. Nick was friendly, kind, professional and efficient. All in all a pleasan Appt was on time. Loaner car was perfect and I got my car back that evening. Nick was friendly, kind, professional and efficient. All in all a pleasant experience More

The best! Raymond at Service was the best. He made sure I got picked up and dropped off on time, had my car ready at the time expected, and kept me updated on p Raymond at Service was the best. He made sure I got picked up and dropped off on time, had my car ready at the time expected, and kept me updated on progess. He was absolutely exemplary. More

Battery and alignment Everyone is very helpful and friendly. The tire alignment and the replacement of the auxiliary battery were completed within the time estimated. Pay Everyone is very helpful and friendly. The tire alignment and the replacement of the auxiliary battery were completed within the time estimated. Payment was quick and convenient. More

Never Disappoint! Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognitio Jesse is awesome!! He accommodates my needs. I am a pain at times and he still helps me lol He is the best. Also, the repair team needs recognition, too, because they are the ones fixing the issues and keeping me safe. thanks to all! More

Quick and Easy Repair Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee ve Dropped my car off to have engine light looked at. I requested the shuttle to take me home, but was offered a loaner vehicle instead. Rebecca Lee very helpful and the employee who processed my loaner vehicle paperwork was very nice and friendly. More