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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,184 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,184 reviews

March 31, 2016

Outstanding Customer Service! Wonderful experience at Leith from top to bottom. Sam Samara our sales consultant was very knowledgeable and extremely helpful with our purchase of t More

by frosty444
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon
Apr 06, 2016 -

Mercedes-Benz of Raleigh responded

Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Stephen Salerno - Business Development Manager

March 31, 2016

Excellent & Professional I found George Brown and the entire sales team to be skilled, personal and extremely customer focused. It was apparent to me that they didn't just sal More

by Educator
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2016 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to write this great review! Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership, and I am happy to hear that our team was able to gain your trust in our business. We look forward to your future automotive needs! Regards, Stephen Salerno - Business Development Manager

February 08, 2016

Salesman Extraordainaire I bought once from George, I bought twice from George, and when I need another one I will look for him again! The purchase experience was wonderful a More

by Jonesie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Proctor
Feb 11, 2016 -

Mercedes-Benz of Raleigh responded

Jonesie, thank you for taking the time to share your feedback! I am very pleased to hear George consistent professionalism and great customer service has earned your repeat business. I hope you are continuing to enjoy your purchase from Leith Mercedes Benz Raleigh. We can’t wait to see you for your next visit; be sure to check out our latest deals on Facebook before you drop by! Regards, Stephen Salerno - Business Development Manager

January 28, 2016

Great Experience!! My first experience with purchasing a vehicle with Leith, Inc. Mercedes-Benz was excellent! the service was good and my sales person Sam Samara, was More

by elaine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samara, Sam
Feb 03, 2016 -

Mercedes-Benz of Raleigh responded

Your kind words mean a lot to us, Elaine. We appreciate your feedback and are happy to hear that Sam was able to meet your needs for your first purchase. At Leith Mercedes Benz Raleigh, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Regards, Stephen Salerno - Business Development Manager

December 23, 2015

loved the service. I went by Leith Mercedes Benz Saturday and saw a vehicle I was interested in after looking around on my own for a few months. George Brown assisted m More

by Corbett, Jerry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, David Brown, Bruce Mariani
Dec 29, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for leaving us this great review, Jerry. We are very happy to hear that George could be so helpful during your recent visit with us. Congratulations on your new E 350. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Regards, Stephen Salerno - Business Development Manager

September 24, 2015

Back to the club After wandering off last year to BMW, I returned today to purchase my fourth Mercedes Benz. Why I ever wandered, I have no idea. Just an impulse I More

by Mercedes Fan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Farhan Ghanty, Ed Sigmon, Bruce Mariani
Sep 28, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for reviewing your time spent at Leith Mercedes Benz Raleigh. Congratulations on your new car! Farhan is a dedicated member of our team who commits himself to exceptional service and a vast knowledge of our models. We understand that buying a car is an important decision and we are honored that you chose Leith Mercedes Benz Raleigh. Please feel free to contact us if you have any questions on your new purchase. Best, Stephen Salerno - Business Development Manager

May 27, 2015

My first experience with Leith Mercedes-Benz was excellent! In pursuit of a new vehicle, my first Mercedes-Benz, I decided on Leith Mercedes-Benz dealership based on recommendations and online reviews even thou More

by ArturM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales: Silvio Guzman, Bruce Mariani
May 27, 2015 -

Mercedes-Benz of Raleigh responded

Artur, thank you for taking the time and traveling 70 miles to see Silvio and the Leith Mercedes Benz Raleigh team. We appreciate the kind and sincere comments as well as the recommendation. We will be there for you for many years to come. Enjoy your new purchase. Stephen Salerno - Business Development Manager

May 21, 2015

Thanks to George Brown, I'm a Mercedes owner! I have owned 3 BMW 7-series over 30 years, but George Brown completely sold me on the Mercedes product and I am now delighted to be a proud owner of a More

by Sunshine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Proctor
May 22, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your E350! Thank you for reviewing your time spent at Leith Mercedes Benz Raleigh. It is important for us to learn from and grow with our guests and we are proud to hear that your time spent with our team was enjoyable! George and John are dedicated members of our team who commit themselves to exceptional service and a vast knowledge of our models. We hope that this experience encourages you to return to us for any future auto needs and we thank you again for your business. Stephen Salerno - Business Development Manager

April 20, 2015

Another Wonderful Purchase with George Brown My recent purchase at Leith Mercedes with "The World's Best Representative" (George Brown) was absolutely amazing!!! This was my 5th car purchase from More

by Exuberant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 21, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for providing us with feedback regarding your recent visit! Our team works hard to keep our customers coming back to Leith Mercedes Benz Raleigh and it’s great to hear of your continued business. George is wholly devoted to the success of our guests’ experiences and we are both lucky and proud to have him on our team. We appreciate all of your kind words and thank you for returning to our dealership. We look forward to seeing you soon and hope that you enjoy your new car! Kind regards, Stephen Salerno - Business Development Manager

April 14, 2015

don't go anywhere else, only Keith Mercedes I needed to replace my car after an acident. We knew what we wanted and where our payment needed I be. George Brown took excellent care of us. He fou More

by Mercedes1111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 15, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your brand new car! George is a great asset to our team, so it does not surprise me that he was able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to him and all of us hope to see you again when the time comes to service your new car. Warm regards, Stephen Salerno - Business Development Manager

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