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Mercedes-Benz of Raleigh

Raleigh, NC

5.0
1,184 Reviews
We, at Leith Mercedes-Benz, are a world class franchise, providing the finest luxury automobiles and phenomenal service through focused efforts of a dedicated team of professionals who accept nothing less than excellence. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our Facebook Page for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content. Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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5607 Capital Blvd

Raleigh, NC

27616

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Showing 1,184 reviews

April 02, 2015

Excellent experience Silvio Guzman made the buying experience of a new car very enjoyable which you don't hear often! I would recommend him and this dealership to everyone More

by HappyBirthdayEileen!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio Guzman; John Proctor
March 05, 2015

easy peasy This is the second car in a year that we've purchased from George Brown of Leith MB in Raleigh. While the car was for my husband and I he will be the More

by uwfotogal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chuck in Service Dept., Ed Sigmon, Bruce Mariani, Ebony Douglas
Mar 06, 2015 -

Mercedes-Benz of Raleigh responded

Thank you for writing this great review! I'm happy to hear that George has consistently made your car-buying experience a great one! We're thankful for your repeat business! Please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Stephen Salerno - Business Development Manager

January 28, 2015

A Fantastic Purchase Experience! The purchase of my CPO 2014 C250 sedan was exemplary from start to finish. John Hesch took time to assess what my needs were, show me all the feature More

by MWilley1962
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Proctor, Finance, Ed Sigmon, John Hesch
Jan 29, 2015 -

Mercedes-Benz of Raleigh responded

Congratulations on your brand new car! John H., Ed and John P. are great asset to our team, so it does not surprise me that they were able to get you set up with your perfect vehicle. We make it a goal of ours to show you all the options and features your new car has to offer so that you are completely comfortable with your new purchase. Our knowledgeable sales team is patient and eager to assist. Thank you for taking the time to notice those efforts and leave us this 5-star review. I will be sure to pass along your praises to them and all of us hope to see you again when the time comes to service your new car. Stephen Salerno - Business Development Manager.

January 13, 2015

My experience was a great one! Silvio took time with me and showed me everything my dream car could do. Because it was just his second day of work, he later had a s More

by RWSharpe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Silvio A. Guzman and Kent , Bruce Mariani
Jan 14, 2015 -

Mercedes-Benz of Raleigh responded

Thank you so much for taking the time to provide such great feedback. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that Silvio and Kent were able to satisfy that. Don't hesitate to reach out if you have any further questions or needs. Stephen Salerno - Business Development Manager.

January 08, 2015

George Brown will take great care of you! George Brown was amazing to work with. I came to Leith Mercedes after a negative experience at another Mercedes dealership, and George listened to my More

by kmlatham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jan 08, 2015 -

Mercedes-Benz of Raleigh responded

It was a pleasure to read about your first buying experience working with George. Congratulations on your new car! Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look very forward to seeing you again in the future! Stephen Salerno - Business Development Manager.

December 06, 2014

Ask for George Brown! From the moment my husband and I met George it was if we were old friends. George's customer service skills are genuine. I had recently visited the de More

by jacquelynsh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed Sigmon, David Brown
Dec 08, 2014 -

Mercedes-Benz of Raleigh responded

Tim and Jacquelyn, all of us at Leith Mercedes Benz Raleigh appreciate the opportunity you presented to earn your business! George is a great addition to our sales team and we are glad you had the opportunity to work with him. His ability to connect with customers, product knowledge, low-pressure sales techniques and friendly personality make him an irreplaceable member of our staff. We will be sure to pass along this great feedback. Until we have the opportunity to work with you again! Stephen Salerno - Business Development Manager.

November 25, 2014

Better Than We Could Have Hoped For We've been shopping new cars for 8 months, trying to find something that fit our lifestyle and new-car desires. From Rams to Suburus to Highlanders to More

by rhanson739
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bruce Mariani
Nov 26, 2014 -

Mercedes-Benz of Raleigh responded

All of us at Leith Mercedes Benz Raleigh congratulate you on your new car and appreciate the opportunity you presented to earn your business! George and Bruce are great additions to our sales team and we are glad you had the opportunity to work with them. We will be sure to pass along this great feedback. Please feel free to call or stop by if there is anything else we can do to help you. Until we have the opportunity to work with you again. Take care! Stephen Salerno - Business Development Manager.

October 27, 2014

Go see George Brown A few weeks ago, I visited Leith Mercedes in Raleigh just browsing cars and seeing what was available. I wasn't ready to purchase yet, but when I met More

by chadt1223
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 28, 2014 -

Mercedes-Benz of Raleigh responded

On behalf of our dealership, I sincerely thank you for taking the time to write such kind words about our sales team. George is a great people person and he strives to create a positive buying experience for every customer. He will be very happy to hear that he was successful in that endeavor. Congratulations on your new car! If you have any questions or concerns, please do not hesitate to come see us. Take care! Stephen Salerno - Business Development Manager.

October 23, 2014

Sales Consultant "C" Morton is outstanding - 2015 GL450 With "C" Morton as our Mercedes Sales Consultant, we traded our 2011 Black GL450 for a 2015 Steel Gray GL450 on 10/16/2015. It is a superb luxury SUV More

by meglindenberger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oct 24, 2014 -

Mercedes-Benz of Raleigh responded

Meg, thank you for taking the time to leave us this terrific feedback! We’re elated to learn that “C” Morton accommodated your needs and provided you with a dedicated service during your visit. We strive to keep our guests satisfied and we're very happy to hear that this was achieved with you. Please let us know how we may be able to help next! Stephen Salerno - Business Development Manager

September 23, 2014

Made a deal that they couldn't keep Bert and Leith of Raleigh agreed on a price for our trade-in including while we waiting on an order for a new vehicle. Once the new vehicle was deliv More

by ricktmatthews
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bert Bowers
Sep 24, 2014 -

Mercedes-Benz of Raleigh responded

I am very discouraged to hear about your experience with us. I would like to speak with you about the details of your frustration. If you wouldn't mind contacting me, I'd love the chance to speak with you and hear your feedback regarding your visit. I'd like to help repair your relationship with our team and create a better experience in the future! I hope to hear from you soon. Cliff Ferrell - General Manager.

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