Mercedes-Benz of Tyler

Great customer service! 😊👏👏👏👏 Kelli and Greg were great to work with! Kelli was my first contact at the dealership. She was very attentive, returned my calls quickly. When my husba Kelli and Greg were great to work with! Kelli was my first contact at the dealership. She was very attentive, returned my calls quickly. When my husband and I got an opportunity to test drive Kelly was already gone for the day but Greg helped out with all our questions and through test driving two cars. He was very friendly and knowledgeable. Kelly finished up with the closing but Greg was there to congratulate us on our purchase. This was very much a team approach and Greg said as much when my husband commented that he gave the sale to Kelly even though Greg spent the most face to face time with us. Thanks to everyone that participated in this buy! More

Vehicle Purchase Shatonia Was very knowledgeable and helpful in helping us decide on both the vehicles we purchased. I would definitely recommend this dealership And S Shatonia Was very knowledgeable and helpful in helping us decide on both the vehicles we purchased. I would definitely recommend this dealership And Shatonia. Was the easiest vehicle purchase I've ever made. More

Exceeding Expectations We dropped into Mercedes of Tyler from Longview to "look" at vehicles on Monday and drove home with a 2017 GLC 300 that afternoon! Our salesperson, B We dropped into Mercedes of Tyler from Longview to "look" at vehicles on Monday and drove home with a 2017 GLC 300 that afternoon! Our salesperson, Brandon Stewart, was extremely professional, knowledgeable and so friendly! More importantly, he was a no pressure salesman. He's honesty and integrity was evident! Everyone that we met and had interaction with at the dealership were very helpful, attentive and personable! We are more than happy with our new Mercedes and would highly recommend Mercedes of Tyler and Brandon Stewart to everyone in the market for a new vehicle! More

Easy and comfortable My husband and I were at the dealership after hours one evening and Shatonia Sanders who is one of the sales people was working late taking photos fo My husband and I were at the dealership after hours one evening and Shatonia Sanders who is one of the sales people was working late taking photos for another customer. She approached us and without being pushy or aggressive she answered our questions and showed us a few models. She invited us to come back and test drive any of the vehicles we would like to. And we did. And we bought one. We love it! The entire staff was very relaxed and easy to work with and our entire experience was great. More

Awesome Experience I purchased my GLK site unseen. Shatonia Sanders answered my questions and personally filmed a video. She turned a fearful situation into an AWESOME I purchased my GLK site unseen. Shatonia Sanders answered my questions and personally filmed a video. She turned a fearful situation into an AWESOME experience. More

Shatonia Sanders is THE lady to purchase a car/SUV from in East Texas. Don't go to Dallas or wherever you think the best deal is located, it is NOT! If you are not sho is THE lady to purchase a car/SUV from in East Texas. Don't go to Dallas or wherever you think the best deal is located, it is NOT! If you are not shopping with Shatonia first, then you have made your first mistake. We have purchased two brand new suvs from her, so we know that we received he BEST service, the BEST price and the BEST after care! More

Vehicle Purchase Mercedes of Tyler is blessed to have good personnel.... Shatonia Sanders helped us immensely with a smooth enjoyable purchase- I highly encourage you Mercedes of Tyler is blessed to have good personnel.... Shatonia Sanders helped us immensely with a smooth enjoyable purchase- I highly encourage you to ask for her assistance - she is extremely professional and committed to great customer service. More

Great Car Buying Experience Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product c Great car buying experience. Michael was very knowledgeable and professional. Michael has earned my business for future purchases. Also the product concierge took time to explain all of the futures in great detail and helped me a lot. More

Easiest Buying Experience! This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the w This was by far the easiest buying experience I've ever had. Michael McLaughlin was so professional and informed. He was patient with me through the whole process so I never felt like he was pushing me just to make a sale. I definitely recommend him to all of my friends and family! More

Great Experience What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what What a nice dealership and Michael and everyone we talked with were friendly and very helpful. He was very patient and I felt like I could trust what he was telling me. More