Mercedes-Benz of Tyler
Tyler, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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The particular staff who assisted me in the leasing of my new Mercedes was absolutely professional, informative, attentive, and patient with me throughout negotiation. Sherri treated me with respect as she a new Mercedes was absolutely professional, informative, attentive, and patient with me throughout negotiation. Sherri treated me with respect as she anticipated my need and answered my questions. Finally, she has followed up with notes and phone calls to assure my satisfaction. Without reservations, I would refer a friend to her for assistance in purchasing or leasing a Mercedes. More
Great dealership. Sherri was a awesome sales person. Cody in service was great as well. It was a great experience. Cody in service is detailed and made sure my car was taken care of. in service was great as well. It was a great experience. Cody in service is detailed and made sure my car was taken care of. More
Tim is very easy and straight forward to work with. The best experience we have ever had in purchasing a vehicle. Would recommend him to anyone that wants a Mercedes. best experience we have ever had in purchasing a vehicle. Would recommend him to anyone that wants a Mercedes. More
Overall I had a great experience, I figured purchasing a new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I new vehicle would be hectic and stressful but I actually enjoyed myself throughout the entire process. It took a couple months to get the exact car I wanted, but through the entire process Tristian Graves worked with me and made sure I was 100% comfortable with the car before purchasing. He went above and beyond, as well as worked with the exact specs I had provided to get me the car of my choice, great experience overall and would definetly recommend anyone who goes there to work directly with him! More
Have been BMW buyer for 15 years - decided to try out Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. Mercedes. Very happy with car. People were Professional -Knowledgeable - 1st Class Dealership - will recommend you to all my friends. More
Wonderful experience buying from this dealership. Brandon Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Stewart was my sales representative. I have bought many cars in my life, dealing with many sales people. Brandon is the best I have ever dealt with. Brandon responded to my requests for pictures, videos of the vehicle answering a plethora of questions. I was so comfortable with his candor and transparency that I bought the car without seeing in person ... a first for me. On in person inspection the car was exactly as envisioned. Very very happy. I found out Brandon had cleaned every aspect of the car himself to make sure it met my expectations. Brandon had all the paperwork in order minimizing my time. He sat in the car with me and personally demonstrated the cars electronics and features. Traits of a great salesperson... honesty, caring, energetic, no pressure, and listened to understand my auto desires. He is a great salesperson. Post purchase he has followed up with me several times to ensure questions answered and anything I needed was addressed. All in all, just an awesome experience. My future purchases will definitely go thru Brandon and this dealership. More
The entire experience was one that we shall never forget. Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, eff Brandon Stewart was our sales representative and he was very professional, knowledgeable and had the best attitude. The entire process was quick, efficient and hassle-free. We will highly recommend our family and friends to give this dealership a try. More
This dealership was a excellent experience brought me in and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! and got me out quickly! Offered refreshments and salesman was very knowledgeable of vehicle I purchased! More
Brandon was very helpful and stayed late to help us complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole complete the sale. We drove in from out of town to complete the service, and when we arrived the car was clean and ready to be test driven. The whole experience was comfortable and efficient. More
Worst Service Experience I have ever had from a Mercedes dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? dealership.. I bought my car in May 2020. I was told I had a defective battery. Car was there for over a week?? More