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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,896 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,896 reviews

June 27, 2024

My first Mercedes-Benz purchasing experience was amazing thanks to Katherine. She has great energy, was very knowledgeable and extremely engaging. I drove three hours and it was well worth it. Thank you so More

by CSM
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the fantastic review! We are thrilled to hear about your positive experiences with Katherine. We are thrilled to hear that you had such a great car buying experience with us. We appreciate your kind words and look forward to serving you again in the future!

June 26, 2024

Katherine Stern was a joy to deal with for my recent purchase. She was warm, friendly, knowledgeable, and made this transaction one of the best car buying experiences I’ve ever had. My recent intera More

by jro282876
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with Katherine, Jack, and Paula at MB of The Woodlands. We're thrilled to hear that our team provided you with exceptional service from sales to finance. We appreciate your kind words and your business!

June 19, 2024

Check in was easy and very professional. Juan, my service rep, spent time with me as I conveyed any concerns I had about my vehicle. He kept me informed while my vehicle was in the shop a More

by Peter Toung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
Jun 21, 2024 -

Mercedes-Benz of the Woodlands responded

Peter, thank you for sharing your positive experience with us! We're thrilled to hear that Juan provided you with excellent service and kept you informed throughout your visit. We appreciate your feedback and look forward to serving you again in the future.

June 19, 2024

I called to get an estimate for a repair. The individual that answered the phone was professional, helpful, and respectful. No wonder this dealership earns 5 stars. More

by medicinemanager
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for sharing your positive experience, MedicineManager. We pride ourselves on providing professional and helpful service to all our customers. We appreciate your kind words and look forward to assisting you with any future needs you may have.

June 18, 2024

10K mile service was fast, efficient, and extremely professional. Great Job to everybody on the Mercedes Benz of the Woodlands service team! More

by rich w
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Rich, we're thrilled to hear that you had a positive experience with our service team during your 10K mile service at Mercedes Benz of the Woodlands. Thank you for taking the time to share your feedback and for choosing us for your vehicle needs. We appreciate your support!

June 17, 2024

Trent was so amazing, he definitely gave us a 5 star experience on purchasing our first Mercedes! He took his time on making sure we made the right decision didn’t make us feel rushed! More

by Jess
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mercedes-Benz of the Woodlands responded

Jess, thank you so much for sharing your positive experience with Trent! We're thrilled to hear that he provided you with exceptional service and made sure you felt comfortable throughout the purchasing process. We appreciate your feedback and look forward to serving you again in the future!

June 17, 2024

Trent and Mike did everything possible to help me find the right vehicle. They are great listeners and communicators so I always knew what to expect. I felt they cared about me as a person and truly wante More

by bjp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Lilley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2024 -

Mercedes-Benz of the Woodlands responded

Hi bjp, thank you so much for taking the time to share your positive experience at Mercedes of The Woodlands. We are thrilled to hear that Trent and Mike provided exceptional service and made you feel valued as a customer. We look forward to serving you again in the future!

June 16, 2024

Thank you, Jacob, for your excellent customer service. Thank you, Mercedes Benz of the Woodlands Service Center, for another quick and trustworthy service experience. More

by patricia.jernigan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Patricia! We're delighted to hear that you had a great experience with our team at Mercedes Benz of The Woodlands Service Center. We strive to provide top-notch customer service to all our clients, and we're glad we could meet your expectations.

June 15, 2024

The service was great! & My service advisor Gaston was amazing!!!! Mercedes Benz Of The Woodlands is highly recommended thanks for everything! More

by sheritta32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sheritta, thank you so much for the positive feedback! We're thrilled to hear that Gaston provided you with amazing service at Mercedes Benz Of The Woodlands. We appreciate your recommendation and look forward to serving you again in the future.

June 14, 2024

We really appreciate the friendly and competent service we received when our car was in for repair. He explained our problem well and always kept us informed during the process. Thanks Richard! More

by Jbox7983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jbox7983, We're thrilled to hear about your positive experience with Richard! We strive to provide top-notch service and it's great to hear that he was able to keep you informed throughout the process. Thank you for choosing us for your car repair needs. We look forward to serving you again in the future!

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