Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Service done in a timely manner and with the utmost professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. professionalism. Juan and the team that work and service the vans do a great job and keep customer satisfaction as job #1. More
Used Mercedes Benz of the Woodlands several time for work on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful on two of my Mercedes. Always superb service and Gaston Reyes is an excellent service receptionist to deal with, who is very knowledgeable, helpful and also a very nice guy. More
This is my 2nd purchase with MB The Woodlands & using Trent Hjuler!! He & Justin Johnson both went above & beyond to get me an amazing deal on my car. Big thanks to them both!! I received quick respo Trent Hjuler!! He & Justin Johnson both went above & beyond to get me an amazing deal on my car. Big thanks to them both!! I received quick responses to all my questions/ concerns & never felt pressured to purchase. Trent has worked with me 6+ months to find the perfect GLE & knew exactly what I was looking for. He reach out any time a new vehicle came onto the lot that could be a fit. One finally worked & checked all the boxes. He is not your typical car salesman & I’m so thankful I was able to purchase from him again. Do yourself a favor & if you’re reading this review & wanting to purchase a Mercedes, call & request to work with Trent! More
This is the best dealership in Texas. MBOTW can’t be beat!!! I drive over an hour to use their service dept. MBOTW can’t be beat!!! I drive over an hour to use their service dept. More
Superb dealership! After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes ti After sales support is terrific. My Sprinter service coordinator, Juan, is outstanding. He is highly knowledgeable, punctual, courteous, and takes time to answer my questions. The dealership's customer waiting area is worthy of emulation by others. It has a nicely appointed HDTV room and a self-service lounge that is generously stocked with a variety of complimentary coffees, beverages, snacks, and ice cream. You can count on First-Class service. More
Customer Service was great. Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million Jack in service department kept in communication with me from start to finish. They treated me in my old Mercedes as if I had just bought a million dollar car with them. I appreciate the professionalism. More
Katherine Stern was amazing to work with! She made sure to make feel comfortable throughout the car buying process. She made sure to get the car I wanted. Her service was top notch! She made sure to make feel comfortable throughout the car buying process. She made sure to get the car I wanted. Her service was top notch! More
Awesome customer service and exceptional help! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! Super kind and efficient team members who are truly willing to help you find what you need. They are a 100% guarantee! More
Vanessa was great to work with! She was very knowledgeable, professional, friendly and efficient. I would highly recommend her to anyone purchasing a car. She was very knowledgeable, professional, friendly and efficient. I would highly recommend her to anyone purchasing a car. More