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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,965 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,965 reviews

May 04, 2024

We drove 3 hours to buy a car from Marcos. He was the best salesman I've ever ran across. From getting the trade in valued in a timely manner, to all the videos I could ask for. Even sent me a More

by Trav9191
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Trav, we're thrilled to hear about your positive experience with Marcos and our dealership! Providing exceptional customer service is our top priority, and it's great to know that we were able to make your car-buying experience as seamless as possible. Thank you for recommending us!

May 04, 2024

Second time in for service items and extremely pleased with the level of service I received. More

by Jpfalcone3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Jpfalcone3, thank you for taking the time to share your positive experience with us! We are thrilled to hear that you were pleased with the service you received during your visit. We appreciate your continued trust in our services and look forward to serving you again in the future.

May 04, 2024

Gaston is extremely knowledgeable and professional. Never too busy to answer a question or provide an explanation to the service being done More

by Worr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the kind words, Worr! We're thrilled to hear that Gaston's expertise and customer service met your expectations. We appreciate your feedback and look forward to serving you again in the future.

May 04, 2024

I told Abbe what I wanted and he went right about the business of fulfilling my dream vehicle. I purchased a slightly used G-550 and I am more than satisfied. Excellent customer service all around!! Defi More

by rmh1262
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mahamane Toure
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah in Service.
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May 06, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, rmh1262! We're thrilled to hear that Abba was able to help you find your dream vehicle and that you had a great experience at Mercedes-Benz of The Woodlands. We look forward to assisting you with your future purchases and maintenance needs!

May 03, 2024

I had a phenomenal experience. Sammy was very helpful and very patient to help us out with a vehicle we purchased I really appreciate all the people involved. Thank you very much w More

by Velazquezgx
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sammy Mourtada
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for taking the time to share your positive experience with us, Velazquezgx! We are thrilled to hear that Sammy was helpful, and patient with you, and that he was able to help you find the perfect vehicle. We appreciate your feedback and look forward to welcoming you back in the future.

May 02, 2024

Low key - really helped me with buying my car - bought two cars from him - never openly tried to sell me a car More

by chofer73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : BB. Jeremy
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May 03, 2024 -

Mercedes-Benz of the Woodlands responded

Hi chofer73, thank you for taking the time to share your positive experience with us! We're thrilled to hear that we could assist you in purchasing your cars without any pressure. We appreciate your repeat business and look forward to serving you again in the future.

April 30, 2024

My sales person Marcos and the entire team were super nice, very easy to work with and efficient. The vehicle was ready before promised and the paperwork took no time at all. Probably the best car buying More

by Notrouble1567
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marcos Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 01, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Notrouble1567, we're thrilled to hear about your positive experience with Marcos and our team! We strive to make the car buying process as smooth and efficient as possible. Thank you for choosing us, we appreciate your kind words and hope to see you again in the future.

April 26, 2024

Amazing Team! !! Wouldn’t go anywhere else. From sales to service they are all fives. We’ve bought three cars from here and would never go anywhere else. Mark Escob More

by Sandra B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, Sandra! We are thrilled to hear about your positive experiences with our team members Mark and Diego. We truly appreciate your loyalty and are grateful for the opportunity to serve you. We look forward to continuing to exceed your expectations in the future!

April 26, 2024

Excellent personal touch and knowledge of the product. Awesome loaner vehicle added a touch of class. More

by Billbrengel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2024 -

Mercedes-Benz of the Woodlands responded

Billbrengel, thank you for taking the time to share your experience with us! We're thrilled to hear that you enjoyed the personal touch and loaner vehicle. Your satisfaction is our top priority and we look forward to serving you again in the future.

April 26, 2024

I bought my car from MBOTW about four and half years ago and their service department has been like a family in caring for my car. Thank you, Alex More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Walding
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Mahana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
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Apr 29, 2024 -

Mercedes-Benz of the Woodlands responded

Alex, thank you so much for your kind words! We are thrilled to hear that our service department has provided you with exceptional care for your car over the years. We truly value your loyalty and look forward to continuing to serve you in the future.

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