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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

March 30, 2024

Came in for 70,000 miles scheduled maintenance - Great Service once again from Liz R (and Jacob) and the Service Team. Very much appreciated the loaner ! More

by steveseiler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Steve, thank you for your loyalty, and for taking the time to share your positive experience with Liz R., Jacob, and our service team. We're thrilled to hear that you had a great service visit and that the loaner was much appreciated. We look forward to serving you again in the future!

March 30, 2024

Repairs were performed as promised. Especially important to us since we live full time in our LTV van. More

by swstroh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Huan Renteria, Jack
Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Hi swstroh! Thank you for sharing your positive experience with us. We're thrilled to hear that the repairs were completed as promised and that we could help keep your LTV van in top shape. We appreciate your feedback and look forward to serving you again in the future!

March 30, 2024

Best dealership to purchase a car from. By far, the best customer service you can ask for. More

by Stephen.stevens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Hiotis
Apr 02, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Stephen, thank you for choosing our dealership for your car purchase. We are thrilled to hear that you had a great experience with our customer service. . We look forward to serving you again in the future!

March 29, 2024

Perfect Service! ! They picked up the car, kept me informed, and delivered it back to the house. Easy Peezey!!!! More

by Hot Rod
Recommend Dealer
Yes
Employees Worked With
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah Service
Mar 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hot Rod, thank you for sharing your positive experience with us! We're thrilled to hear that you found our service convenient and seamless. We appreciate your feedback and look forward to serving you again in the future.

March 28, 2024

Great service, prompt and professional. I keep coming back as buying process is smooth and quality is excellent More

by pauliephillips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Martin Korn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Paulie, thank you so much for your kind words and for being a loyal customer! We're thrilled to hear that you've had a positive experience with us. We look forward to serving you again in the future!

March 28, 2024

Fezan listened to my needs and preferences, did not try to up-sell me, explained everything in terms I could easilty understand and showed me the vehicles that would work best for my circumstances. The ce More

by dlw52mmw59
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for the review. We are thrilled to hear that Fezan provided you with exceptional service, and was able to help you find the perfect vehicle for your needs. Thank you for your recommendation. We look forward to serving you again in the future!

March 28, 2024

Always excellent customer service with Liz and service dept. She got me right in for a battery issue. More

by Gonzalez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 29, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Gonzalez, thank you so much for your kind words! We're thrilled to hear that Liz provided you with excellent customer service and efficiently addressed your battery issue. We appreciate your feedback and look forward to serving you again in the future.

March 26, 2024

Katherine was awesome, we drove 200 miles and would do it again to do business with her. More

by dmdupre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words, dmdupre! We are thrilled to hear that Katherine provided you with such a positive experience. We truly appreciate your business and would love to welcome you back anytime. Safe travels on your next journey to see us!

March 24, 2024

I had the pleasure of having Katherine as my salesperson. I flew out of state and am very happy with the overall experience. If the stars do align again in the future, I would not hesitate to give her my bus More

by sanket_mishra
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Sanket, thank you for sharing your positive experience with Katherine! We're thrilled to hear that she provided exceptional service during your visit. If you find yourself back in town, we'd love the opportunity to assist you again. Have a great day!

March 24, 2024

Amazing! !! I met Fezan 3 months ago! I wasn’t ready to buy but I saved his business card and told him when I would be ready to buy my car I will going to con More

by vivibelfort
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Vivi! We're thrilled to hear about your positive experience with Fezan, Mr. Johnson, and Paula Alpha. Thank you for choosing us for your car purchase! We're delighted to have you as a satisfied customer and look forward to serving you again in the future. Enjoy your new car!

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