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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

March 22, 2024

Personal and efficient service I recommend it. Vanessa did a great job taking care of our needs. More

by Joaquim Portela
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Vanessa
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Joaquim, thank you for your positive review! We're thrilled to hear that Vanessa provided you with personal and efficient service. We appreciate your recommendation and look forward to serving you again in the future.

March 22, 2024

First class service! Fast, professional, overall great job taking care of my needs. Highly recommend. More

by bgd1000
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi bgd1000, thank you for the glowing review! We're thrilled to hear that you had a first-class experience with our service. Your satisfaction is our top priority. We truly appreciate your recommendation and look forward to serving you again in the future.

March 20, 2024

Convenient, fast, and professional. Very communicative. My car was in and out, and I was able to have my morning coffee and answer emails while waiting. More

by elizabeth_bolt
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi elizabeth_bolt , Thank you for taking the time to provide us with a review of your experience. I am pleased to hear that our team made your experience pleasant and we look forward to seeing you again soon!

March 20, 2024

Trent, Dis a great job talking care of me ,really appreciate world class service. Many thanks, Alfredo B. More

by aballi007
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Trent Hjuler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Alfredo, thank you for taking the time to share your experience with us! We are thrilled to hear that Trent provided you with world class service. We appreciate your kind words and look forward to serving you again in the future.

March 20, 2024

The service department and customer service at TW Mercedes dealership is phenomenal. John W in the service department and Diego, our sales advisor are always helpful and friendly. Would definitely re More

by jrodasba
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Diego Aramayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Watkins
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi jrodasba, thank you so much for your glowing review! We're thrilled to hear that John and Diego provided you with exceptional service. We truly appreciate your recommendation and look forward to serving you again in the future. Thank you for choosing TW Mercedes!

March 19, 2024

Prompt and convenient service. Knowledgeable service representatives. Excellent waiting area, and use of loaner vehicles. More

by bonita.a.george
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Bonita, we are thrilled to hear that you had a positive experience with our service representatives and facilities. Providing prompt and convenient service is always our top priority. We appreciate your feedback and look forward to serving you again in the future. Thank you for choosing us!

March 17, 2024

Liz Rincon is the best. Professional, friendly and really takes the time to explain needed service. She scheduled my service and had a loaner ready and waiting. The servic More

by Belton566
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Belton566, thank you for taking the time to share your positive experience with Liz Rincon and our service department. We are thrilled to hear that you found our customer service exceptional and that putting customers first is evident in our operations. We look forward to serving you again in the future.

March 17, 2024

I’m happy to worked with Katherine and purchased my car by her assistance . She described everything clearly and supported me after making this deal. More

by mohammad.abbasi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mohammad, thank you for sharing your positive experience with Katherine! We're glad to hear that she provided clear explanations and support throughout the process. we look forward to seeing you again!

March 17, 2024

I brought my first Mercedes in September and the process was so easy and stress free because of Rosie! She is so patient and kind! Yesterday I had my first service on my car and Fred and his team were so he More

by shannon_2881
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Rosario Stahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

Shannon, thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that Rosie, Fred, and the team provided you with excellent service. We truly appreciate your recommendation and look forward to serving you again in the future.

March 17, 2024

I scheduled my B1 service over the phone. When I arrived for my service appointment I was greeted promptly although they were very busy. My car was serviced and returned to me as promised . More

by MsLeslie00
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The entire service team and staff.
Mar 23, 2024 -

Mercedes-Benz of the Woodlands responded

MsLeslie, thank you for taking the time to share your positive experience with us. We're delighted to hear that you found our service prompt and efficient, even during a busy day. We appreciate your business and look forward to serving you again.

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