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Mercedes-Benz of the Woodlands

The Woodlands, TX

Overview
Employees
Reviews
Vehicles
5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

February 14, 2024

Mark exhibits the perfect combination of politeness, customer, service, and explanation of services performed. He is prompt and keeps you informed along the way. Will definitely be asking for him again. More

by Charles B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
George Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Charles, thank you for your kind words and for acknowledging Mark's exceptional service. We're thrilled to hear that he provided a seamless and informative experience. We appreciate your feedback and look forward to assisting you again in the future.

February 14, 2024

Great customer service and outstanding salesman Trinidad Rodriguez. Very much appreciated. Thanks Mercedes-Benz of the Woodlands!!! More

by Ernesto Rodríguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Ernesto, thank you for your kind review! We're thrilled to hear that you had a great experience with our customer service and salesman, Trinidad Rodriguez. We appreciate your support and hope to serve you again in the future. Thanks for choosing Mercedes-Benz of the Woodlands!

February 14, 2024

Everything with MB Woodlands is always five stars from start to finish. It was seamless scheduling my GLE windshield repair and Liz is the consummate professional. We only wish we lived closer! More

by Carly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 15, 2024 -

Mercedes-Benz of the Woodlands responded

Carly, thank you for your kind words! We're thrilled to hear that your experience with MB Woodlands was seamless and that Liz provided excellent service. We appreciate your feedback and hope to assist you again in the future.

February 13, 2024

I have 2 Mercedes sprinter van motorhome conversions. I chose the Mercedes style of motorhome because of the great service I have consistently received at Mercedes-Benz of the Woodlands. Motorhome servic More

by bob.heidkamp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Renteria
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Feb 14, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Bob! Thank you so much for sharing your positive experience with our team at Mercedes-Benz of the Woodlands. We're thrilled to hear that our service, especially from Juan Renteria, has consistently met your expectations. We appreciate your trust in us and look forward to serving you again in the future!

February 11, 2024

Mercedes Benz of the Woodlands gives you next level service. Rich and the entire service team were excellent to say the least. This is the only facility I will take my Mercedes. If you want a friendly More

by bigleo2769
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi BigLeo2769! Thank you so much for your kind words and for choosing Mercedes Benz of the Woodlands. We're thrilled to hear that you had a great experience with Rich and our service team. We appreciate your loyalty and look forward to serving you again in the future.

February 11, 2024

Dealing with this dealership was such a great experience. Luis delivered 5 star service and listened to what we wanted. We will definitely be back in the future. More

by Terry Loreth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Osawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Terry, thank you for your kind words! We're thrilled to hear that Luis provided you with a 5-star experience and listened to your needs. We appreciate your feedback and look forward to serving you again in the future.

February 11, 2024

It was an easy process, Richard & all the staff are kind & helpful, & the loaner SUV sold itself & now we want a new Mercedes:) A great experience. More

by jdabston250
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Metodiev
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi jdabston250! Thank you so much for your kind words and for sharing your positive experience with us. We're thrilled to hear that our team, especially Richard, was able to provide you with excellent service. We appreciate your positive feedback and look forward to assisting you with your future car needs.

February 09, 2024

Very profesionals and and they help me with all my car needs. Like Mike Lange. More

by Leopoldo Victoria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Lange
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Leopoldo, for your kind words! We pride ourselves on providing professional service and assisting with all your car needs. We appreciate your feedback and look forward to serving you again in the future.

February 09, 2024

Excellent buying experience. My second purchase from this dealership.Fazan Uddin explained everything as usual as he did the first time I purchased my first vehicle from him. Buyi More

by daneisen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fezan Uddin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Daneisen! Thank you so much for sharing your positive experience with us. We're thrilled to hear that Fezan Uddin provided excellent service and made your buying experience smooth and easy. We appreciate your loyalty and continued support. We look forward to assisting you in the future.

February 08, 2024

I love the staff at the Woodlands dealership. Everyone there goes above and beyond and the waiting area is very nice. The issues I had with my 2015 GLA were all resolved and my rep John Watkins More

by wenchinmagnolia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
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Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you for your positive feedback, wenchinmagnolia. We appreciate your kind words about our staff at the Woodlands dealership and their exceptional service. We are delighted to hear that your issues with your 2015 GLA were resolved and that John Watkins provided great assistance. We look forward to serving you again in the future.

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