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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

February 08, 2024

Liz is the best. Always helpful and easy to work with. A true asset to the Mercedes organization. More

by wbaker0312
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi wbaker0312, thank you so much for your kind words! We're thrilled to hear that Liz exceeded your expectations and provided excellent service. We appreciate your support and look forward to seeing you again.

February 08, 2024

David Gonzalez was extremely helpful and professional. He was knowledgeable and patient with me when I had a lot of questions about the SUV I ended up purchasing. I would recommend his services to anyone. More

by Kristie Robinson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Kristie! Thank you for taking the time to share your positive experience with David. We're thrilled to hear that he provided excellent service and made your SUV purchase smooth. We appreciate your recommendation and hope you enjoy your new car!

February 07, 2024

Yesterday I had to take my car to the dealership as the app was sending me messages about the battery. They got me in as soon as I arrived. I didn’t have an appointment but due to the nature of the issue m More

by Kristi S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you, Kristi, for sharing your positive experience at Mercedes of the Woodlands! We're thrilled to hear that our team provided top-notch service and quickly resolved your car's battery issue. We appreciate your continued loyalty and look forward to serving you again in the future.

February 07, 2024

Love this dealership. Always on time, honest and upfront about costs and service, excellent communication with customer service rep. More

by karenintexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Karen, thank you for your kind words and 5-star rating! We strive to provide exceptional service and honest communication with our customers. We appreciate your support and look forward to serving you again in the future.

February 06, 2024

Mercedes Benz of the Woodlands has always been my go to for excellent service and luxury vehicles. More

by Denise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2024 -

Mercedes-Benz of the Woodlands responded

Denise, thank you for your kind words! We strive to provide top-notch service and luxury vehicles to all our customers. We appreciate your continued support and look forward to serving you in the future.

February 04, 2024

Kudos to Xavier our Sales representative and to Mike our sales Manager. Together they made our purchase a very pleasant experience. We will surely recommend and will visit again to update our other vehicle More

by alcruz
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paula Alpha
5.0
This rating includes all reviews, with more weight given to recent reviews.
XAVIER VARGAS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi alcruz! Thank you for your kind words and for choosing us for your purchase. We're thrilled to hear that Xavier and Mike provided you with a pleasant experience. We appreciate your recommendation and look forward to assisting you with your other vehicle in the future.

February 03, 2024

Gaston assisted me with my service and was great! He communicated with me quickly and offered advice with a kind, professional manner. More

by traciewalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Tracie, thank you for your kind words! We're delighted to hear that Gaston provided you with excellent service and helpful advice. We appreciate your feedback and hope to assist you again in the future.

February 03, 2024

Great friendly service. Liz Rincon in the service department has been great to work with. Thank you. More

by Steve Kearley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Wright
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Steve! Thank you so much for your positive feedback. We're thrilled to hear that Liz provided you with great and friendly service. We appreciate your support and hope to serve you again soon.

February 02, 2024

Excellent service and response from the 2 advisors I’ve had since we moved to Texas 7 years ago. More

by Judylovesbeaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Hutchins
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Judy, thank you for your review! We're thrilled to hear that our advisors have provided excellent service and support throughout the years. We appreciate your loyalty and look forward to continuing to assist you in the future.

February 01, 2024

The service and staff at MBOTW is always first class, friendly and very efficient! I would highly recommend them! More

by Brage
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Rincon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jacob Abernathy
Feb 05, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Brage, thank you so much for your kind words! We strive to provide top-notch service and a friendly atmosphere. We appreciate your recommendation and look forward to serving you again in the future.

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