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Mercedes-Benz of the Woodlands

The Woodlands, TX

5.0
2,967 Reviews
Thank you for visiting Mercedes-Benz of The Woodlands, Texas' top rated authorized Mercedes-Benz dealer. Our all-new Mercedes showroom and service facility in The Woodlands area of Houston opened in April 2015 in the growing area North of Houston in Southeast Montgomery county. Our all new, full service Mercedes dealership is located convenient to I-45 between Conroe and Houston. We offer The Luxury of Convenience CONCIERGE PICKUP AND DELIVERY Luxury buyers expect luxury services, and we wouldn’t have it any other way. So our concierge service will save you a trip to the dealership by picking up your car when it's ready for service and promptly returning it when the job is complete. FREE LIFETIME CAR WASHES You keep your shoes shined, your suits pressed, your hair just so, and you want your car to look as put-together as you do. We want that too, which is why we’ll wash your car, for free, for as long as you own it. PRODUCT GENIUS BAR Modern luxury cars have technology everywhere you look, and we want you to experience our cars at their fullest expression. So we brought in some geniuses. People who know how to do everything from syncing phones and programming the navigation system to adjusting the mirrors or storing seat preferences. You name it, they’re here to show you how to do it. PRIVATE BUSINESS CENTER Luxury car owners know the value of their time, and at Mercedes-Benz of The Woodlands, we value your time. Our quiet, connected private business center will keep from having to brea
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16917 Interstate 45 South

The Woodlands, TX

77385

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Showing 2,967 reviews

January 16, 2024

Service was timely and effective. Service Advisor - Jacob Abernathy was personable, professional and attentive. Overall a very good customer service experience. More

by GC.Durio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Abernathy
Jan 17, 2024 -

Mercedes-Benz of the Woodlands responded

Hi GC, thank you for your kind words about our service! We're thrilled to hear that Jacob provided you with a great customer service experience. We appreciate your feedback and look forward to serving you again in the future.

January 16, 2024

Gaston is very always very helpful and was able to get my car fixed quickly! More

by acsmith917
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 17, 2024 -

Mercedes-Benz of the Woodlands responded

Hi acsmith917, thank you for your kind words! We're glad to hear that Gaston provided you with helpful and efficient service for your car. If you have any other questions or need further assistance, feel free to reach out. Have a great day!

January 15, 2024

The Service Team at Mercedes-Benz of the Woodlands, specifically Juan are outstanding!!! Thank you for making this process quick and easy! More

by chris_long
Recommend Dealer
Yes
Employees Worked With
Juan
Jan 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Chris! Thank you for your kind words about our Service Team, especially Juan. We're thrilled to hear that they made your experience quick and easy. If there's anything else we can assist you with, please don't hesitate to reach out.

January 12, 2024

There are many Mercedes dealerships, however none like The Woodlands, Texas location. The ENTIRE staff is outstanding. From the sales team (Sammy M), management, (Nick B), and Service, (Fred G). Special p More

by qbratton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arturo Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nic Botusan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shannon Mayo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Gallucci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gaston Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sammy Murtada
Jan 16, 2024 -

Mercedes-Benz of the Woodlands responded

Hi qbratton, thank you so much for taking the time to share your wonderful experience with our dealership! We are thrilled to hear that our entire staff, including Sammy M, Nick B, and Fred G, provided outstanding service. We truly care about our customers and it means a lot to have your support. Thank you for the 5-star rating!

January 12, 2024

Michael and Trinidad were excellent! Very knowledgeable and patient. The dealer was very accommodating, Happy customer here! More

by 4marktemple
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Thomson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trinidad Rodriguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2024 -

Mercedes-Benz of the Woodlands responded

Thank you so much for your kind words! We're thrilled to hear that Michael and Trinidad provided you with excellent service. We pride ourselves on being knowledgeable and it's great to know that you had a positive experience. We appreciate your business!

January 11, 2024

As always, excellent service and outstanding customer service. Service advisor Jacob was excellent. MB of the Woodlands is 1st Class More

by Nesbittcj69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob, service advisor
Jan 12, 2024 -

Mercedes-Benz of the Woodlands responded

Thanks for the kind words, Nesbittcj69! We're thrilled to hear that you had an excellent experience with our service advisor Jacob. We pride ourselves on providing outstanding customer service. We hope to see you again soon at MB of the Woodlands!

January 11, 2024

It was my first time buying a car and Katherine made it the smoothest and easiest process. Drove off with the car same day and she didn’t try to charge me any additional unnecessary costs- just the sticker More

by Julianna
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katherine Stern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Julianna, thank you so much for your kind words! We're thrilled to hear that Katherine made your car-buying experience smooth and hassle-free. We pride ourselves on excellent customer service. We appreciate your recommendation and look forward to assisting you in the future.

January 10, 2024

The service at Mercedes-Benz of The Woodlands is outstanding. I drive 2 hours and 15 minutes to have my car serviced at The Woodlands and it is well worth the drive. Neither Georgetown nor Waco (w More

by cl.mitchell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Jan 11, 2024 -

Mercedes-Benz of the Woodlands responded

Hi cl.mitchell, thank you so much for your kind words and for making the trip to Mercedes-Benz of The Woodlands! We truly appreciate your loyalty and are thrilled to hear that our service is worth the drive. We can't wait to assist you with your future service needs and your next purchase.

January 08, 2024

We always have a terrific experience here with all of our vehicles. Definitely wouldn't take them anywhere else More

by mrsprm3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Watkins
Jan 09, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Mrsprm3, thank you so much for the kind words! We're thrilled to hear that you consistently have a fantastic experience with us. We appreciate your loyalty and look forward to serving you and your vehicles in the future.

January 05, 2024

Mark Escobar is the best. Very blessed to know him. Exceptional care. Exceptional man. Always goes beyond what is required for service on our cars. More

by Cjhummel11
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Escobar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2024 -

Mercedes-Benz of the Woodlands responded

Hi Cjhummel11! Thank you so much for your kind words about Mark Escobar. We're thrilled to hear that he consistently provides exceptional care and goes above and beyond for your car service. We truly appreciate your feedback and look forward to serving you again in the future.

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