Mercedes-Benz of the Woodlands

very pleasent and fruitful Rosario Fernandez and Erika Garcia were both fantastic, Rosario sold me on the car and Erika explained everything about the car, couldn't be more ple Rosario Fernandez and Erika Garcia were both fantastic, Rosario sold me on the car and Erika explained everything about the car, couldn't be more pleased all and all excellent expierence. More

Following Mike Lange Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service Mike Lange is been my Service Advisor, since 1983 when I purchased my first Mercedes Benz. I purchased 4 Mercedes Benz and Mike has provided service for all of them. I immediately moved my service needs to the Dealership in the Woodlands, when I realized he had moved from Mercedes Benz North. Excellent, Excellent, Excellent Service Advisor, who I trust to take care of my needs. More

New Car purchase with Nelson Buying was a pleasant experience and Nelson handled everything in a timely manner and with professionalism . I would recommend BMW of The Woodlands t Buying was a pleasant experience and Nelson handled everything in a timely manner and with professionalism . I would recommend BMW of The Woodlands to a friend! More

Fast and efficient, but less happy with Mercedes Benz USA We test drove 2 different GLC's with Nelson, who provided info on the various features of the 2 cars before finding the car. He was knowledgable and f We test drove 2 different GLC's with Nelson, who provided info on the various features of the 2 cars before finding the car. He was knowledgable and friendly, and the facilities at Mercedes Woodlands are very good. Communications were very good and punctual. I'm less happy with Mercedes Benz USA though as for some inexplicable reason even though the GLC43 comes factory fitted with parking sensors, MB USA have decided to disable them unless another option is added. I only realised this after buying the car as I saw them fitted to front and rear so assumed they worked. I've never heard of this happening on any other make/model and that they try this on a $60k vehicle is very frustrating. While this isn't the dealers fault, this is one of the few ways as a customer that I can register my unhappiness at this and hope that this is fed back to MB USA. More

Great Service Nelson made the car buying experience a breeze. Great guy. Very professional. I would recommend my friends and family anytime. And I'm buying my next Nelson made the car buying experience a breeze. Great guy. Very professional. I would recommend my friends and family anytime. And I'm buying my next Mercedes from him. More

Excellent and professional dealership Excellent help finding the best vehicle at the best price. Very fast finance at a very low rate. This dealer is the very best we have ever delt with! Excellent help finding the best vehicle at the best price. Very fast finance at a very low rate. This dealer is the very best we have ever delt with! More

Great service. I was recommended to this dealership by some colleagues. Ordered a fantastic vehicle. It came in early. Service is outstanding. I would recommend this I was recommended to this dealership by some colleagues. Ordered a fantastic vehicle. It came in early. Service is outstanding. I would recommend this dealership. More

Fantastic experience and service Anthony went above and beyond to make sure my car buying experience was as easy as possible. He helped make sure that I was getting the right car for Anthony went above and beyond to make sure my car buying experience was as easy as possible. He helped make sure that I was getting the right car for me and that I was 100% comfortable with my decision. He went out of his way to make sure everything was ready to go when I went in to purchase the car. I can't say enough good things about the entire experience. More

Experience like no other Being from Louisiana, my initial correspondence began by contacting the dealership after seeing my car online. From there everything was a cake walk! Being from Louisiana, my initial correspondence began by contacting the dealership after seeing my car online. From there everything was a cake walk! Marcos was more than helpful in sending EVERYTHING I could have possibly wanted about my vehicle to me via email and text message! There were zero surprises when we got there. Everything Marcos said about the vehicle, the price we discussed as well as the interest rate were spot on. No one was pushy, no one made me feel uncomfortable, I truly felt like I was their top priority. We got a tour of the dealership while we waited. By far one of the nicest dealerships we've ever seen! While in finance with Harry,who explained everything very simply, Marcos had the car washed and filled up and there was a big red bow on it waiting for me! David was excellent in showing me all the ins and outs of my new car! Even after making him repeat multiple things he was willing to show me again and again! If we had to do it again, we would definitely use these guys! Beyond amazing experience! More

Easy experience Anthony made everything so easy for us. They went above and beyond to help us get into the car we wanted. Buying a car with kids is NOT easy and t Anthony made everything so easy for us. They went above and beyond to help us get into the car we wanted. Buying a car with kids is NOT easy and they made it as seamless as possible. We appareciated that. Would definitely recommend this dealership and Anthony! More