Mercedes-Benz of the Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,967 reviews
Great Buying Experience I found a vehicle on the internet and drove in from two hours away to give it a look. Kriss was very friendly and helpful. I decided to make the purch I found a vehicle on the internet and drove in from two hours away to give it a look. Kriss was very friendly and helpful. I decided to make the purchase and the process was smooth and easy. I would highly recommend Kriss along with Mercedes-Benz of the Woodlands. More
Worked hard for me, smooth transaction I just bought a beautiful new Metris passenger van after speaking to Aubrey Morgan a few days earlier about my business and personal needs for a vehic I just bought a beautiful new Metris passenger van after speaking to Aubrey Morgan a few days earlier about my business and personal needs for a vehicle. He listened! And then he found the one that met my specifications and made me a deal I felt good about. I never imagined owning a Mercedes-Benz, but these vans are head and shoulders above the competition--bigger, have a better payload, and can tow twice as much. I used it for the first time today on a job. It's a pleasure to drive, easy to load gear in and out of with the low bumper height, and easy to maneuver in tight spaces. My experience with MBoTW was a smooth one from the moment I arrived to the moment I was handed the keys. Harry St.Clair was efficient and friendly in finance, and David Gonzales walked me through the features of the van with ease, and paired my phone! I have never had such an enjoyable experience buying a vehicle, and I've owned over 20 in my lifetime. Even after only a day, I do believe this van will met my needs for years to come--and when it's time to trade it in, there is no doubt where I will be going. Thanks guys! More
Excellent experience all the way around! From the time we entered the dealership, we were treated with respect and it was an overall enjoyable experience. We would purchase from them again w From the time we entered the dealership, we were treated with respect and it was an overall enjoyable experience. We would purchase from them again without hesitation. Very well maintained establishment with customer service as a top priority. Looking forward to doing business with them again! More
Great Buying Experience! I located both the perfect car and the best salesman, online. I reached out to Nelson based on his customers' reviews and I was not disappointed. He t I located both the perfect car and the best salesman, online. I reached out to Nelson based on his customers' reviews and I was not disappointed. He texted me, emailed me, called and stayed in contact with me throughout the buying process (I came in from LA to buy my car at THIS dealership). Everything was as promised and timely completed. I would definitely recommend Nelson and MBOTW! More
best buying ever I was taking my family out and on the way to a restaurant we stopped today 10/22/16 to check out GLS450 SUV at Mercedes of the Woodland, and we ended I was taking my family out and on the way to a restaurant we stopped today 10/22/16 to check out GLS450 SUV at Mercedes of the Woodland, and we ended up walking out of the dealers 3hours later with a brand new SUV that is just gorgeous and was a dream car for my wife. The customer experience we had was 2nd to none, Kriss Arbury, Sales Advisor, went above and beyond to accommodate us during the whole time, he was very courteous and nice and it was a real pleasure to do business with. Also Paula Alpha, the Finance Director, is very knowledgeable and professional, she explained to us everything in detail and was very efficient and courteous the whole time. Also when the car was delivered to us we met Anthony Cruz, he did an excellent job explaining to us all the features and gadgets the car has. More
Great Experience We had a great experience at this dealership. We drove in from Texas City because they had a vehicle we were interested in. We called ahead to make We had a great experience at this dealership. We drove in from Texas City because they had a vehicle we were interested in. We called ahead to make sure they really had the car, and they did. Our sales person that we talked to on the phone initially was with another customer for quite some time, so we had another one and she was fantastic. She answered all our question, and if she didn't know she found out. We weren't initially going to buy that day, but they gave us a better deal than the Clear Lake dealership that is near our house. We've been try to deal with that dealership for a while but they weren't budging. So when the woodlands gave us their best offer, we took it. I would definitely recommend this dealership. More
Dealership that will win My wife and I have a leased vehicle that is set to expire in March. We have had plans to move to Mercedes-Benz as our next vehicle. This dealership My wife and I have a leased vehicle that is set to expire in March. We have had plans to move to Mercedes-Benz as our next vehicle. This dealership was originally a random choice because of location but demonstrated the friendliest experience we have ever had. After registration we were handed off to Kriss Arbury who helped us locate the specific models we wanted to see and drive. We will be ordering a vehicle in January for March delivery. I must say that Kriss and all associates who came by to speak with us were the most polite, professional team I have ever worked with. We will be back! More
Incredibly fast drop off and pick up for service Incredibly fast dropping off the vehicle then picking up the next day. The process on each day took mear minutes (how do they do that?). This time I Incredibly fast dropping off the vehicle then picking up the next day. The process on each day took mear minutes (how do they do that?). This time I had them perform a front end alignment and I can really tell the difference; my vehicle handles so much better. I also had them wash, wax, and clean out the inside and it was well worth the extra money - my vehicle looks brand new. Thank you Mike Lange for the great service. See y'all next year. More
Best Car Buying Experience. Awesome costumer service, best car buying experience. Impressive showroom, staff was very friendly, Finance was easy, I don't want buy a car from an Awesome costumer service, best car buying experience. Impressive showroom, staff was very friendly, Finance was easy, I don't want buy a car from any other dealer, and i will refer this to everybody. More
Awesome service & staff!!! Quick process in & out! The staff is very attentive and keep me updated in the whole process. Definitely recommend them for any service & staff!!! Quick process in & out! The staff is very attentive and keep me updated in the whole process. Definitely recommend them for any service or sales. More